Commercial Lines Account Manager

Zander Insurance Group®, headquartered in Nashville, TN, is a leading independent insurance brokerage with over 90 years of trusted experience. Nationally endorsed by Dave Ramsey, Zander provides a wide range of insurance solutions, including term life, disability, home and auto, long-term care, group benefits, and identity theft protection. As one of the largest independent brokerages in the nation, Zander is dedicated to helping families secure comprehensive insurance while saving money. The company takes pride in delivering exceptional value and service, embodying its commitment to protecting what matters most.

Role Description This is a full-time hybrid role for a Commercial Lines Account Manager based in Nashville, TN, with the flexibility to work remotely part of the time. The Commercial Lines Account Manager will manage existing accounts, provide exceptional customer service, and assist clients with their commercial lines insurance needs. Daily tasks include handling policy renewals, processing endorsements, communicating with insurance carriers, advising clients on coverage options, and ensuring compliance with industry regulations. The Account Manager will act as a key point of contact for clients, addressing their inquiries and ensuring their insurance solutions align with their needs.

Qualifications

Experience in Commercial Lines Coverage

Strong Account Management and Customer Service skills

Knowledge of Insurance policies and regulationsAbility to communicate effectively and build trusted client relationships

Relevant licensing in Property and Casualty Insurance (or willingness to attain within a specified timeframe)

Proficient in using insurance management software and related tools

Detail-oriented with strong organizational and problem-solving skills

Previous experience in the insurance industry is preferred

Bachelor’s degree in business, finance, or a related field is a plus

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