Inside Sales Account Manager - Fluke Calibration
Fluke Corporation, Everett, WA, United States
Job Overview
Fluke Calibration is looking for an Inside Sales Account Manager for our calibration hardware and software solutions as well as our innovative SaaS products.
Hybrid - Everett, WA
Primary Responsibilities
Facilitate the sales process through project management, tracking open sales orders, issue resolution and overall customer service and support.
Prospect, source and prioritize new sales opportunities by phone and email to achieve your sales goals by maximizing customer-facing time.
Build and adapt individual communication approach by customer relationships to understand their needs and remain responsive to changing customer goals and challenges.
Support Fluke Calibration Field sales to provide an excellent customer experience by providing timely and accurate quotations, technical information, adding funnel in CRM, moving opportunities through the funnel and contributing to top‑line growth by meeting or exceeding the North American calibration sales target.
Provide customer follow‑up activities on behalf of the field sales team, driving late‑stage opportunities through to a successful close for one or more of the product families (Electrical, Pressure, Flow, Temperature or Software products).
Represent Fluke Calibration as a calibration generalist to customers, representatives, sales support and the business unit in all sales‑oriented activities to deliver an outstanding experience to Fluke Calibration customers.
Demonstrate perseverance and diligence to overcome customer concerns and close sales opportunities.
Generate profitable growth through quota attainment.
Working Conditions Sales are made primarily through phone and internet contacts, or through specialized website and social media. Standard office conditions flexible, work environment and possibility for working remote. Additional language proficiency is a plus.
Basic Qualifications
Associate or bachelor degree in Engineering, Computer Science, another related field or equivalent experience.
Previous experience in a customer‑facing role with comfort spending 50% or more of the day working with customers over the phone.
Excellent listening and communication skills to capture and address customer needs.
Preferred Qualifications
2+ years of related experience.
Metrology‑related experience with test, measurement, calibration or technical related experience.
Experience using a customer relationship management tool (CRM), i.e., Microsoft Dynamics CRM.
Experience selling hardware solutions/understanding of capital equipment purchasing process.
Benefits And Perks Of Working At Fluke
Comprehensive medical, dental & vision benefits.
401k matching.
Tuition reimbursement.
Paid vacation and sick time.
Family leave.
Laptop, phone.
Pay Range The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 - 126400.
Equal Opportunity Employer We are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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Hybrid - Everett, WA
Primary Responsibilities
Facilitate the sales process through project management, tracking open sales orders, issue resolution and overall customer service and support.
Prospect, source and prioritize new sales opportunities by phone and email to achieve your sales goals by maximizing customer-facing time.
Build and adapt individual communication approach by customer relationships to understand their needs and remain responsive to changing customer goals and challenges.
Support Fluke Calibration Field sales to provide an excellent customer experience by providing timely and accurate quotations, technical information, adding funnel in CRM, moving opportunities through the funnel and contributing to top‑line growth by meeting or exceeding the North American calibration sales target.
Provide customer follow‑up activities on behalf of the field sales team, driving late‑stage opportunities through to a successful close for one or more of the product families (Electrical, Pressure, Flow, Temperature or Software products).
Represent Fluke Calibration as a calibration generalist to customers, representatives, sales support and the business unit in all sales‑oriented activities to deliver an outstanding experience to Fluke Calibration customers.
Demonstrate perseverance and diligence to overcome customer concerns and close sales opportunities.
Generate profitable growth through quota attainment.
Working Conditions Sales are made primarily through phone and internet contacts, or through specialized website and social media. Standard office conditions flexible, work environment and possibility for working remote. Additional language proficiency is a plus.
Basic Qualifications
Associate or bachelor degree in Engineering, Computer Science, another related field or equivalent experience.
Previous experience in a customer‑facing role with comfort spending 50% or more of the day working with customers over the phone.
Excellent listening and communication skills to capture and address customer needs.
Preferred Qualifications
2+ years of related experience.
Metrology‑related experience with test, measurement, calibration or technical related experience.
Experience using a customer relationship management tool (CRM), i.e., Microsoft Dynamics CRM.
Experience selling hardware solutions/understanding of capital equipment purchasing process.
Benefits And Perks Of Working At Fluke
Comprehensive medical, dental & vision benefits.
401k matching.
Tuition reimbursement.
Paid vacation and sick time.
Family leave.
Laptop, phone.
Pay Range The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 - 126400.
Equal Opportunity Employer We are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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