Senior Manager, Customer Experience Strategy & Insights

A leading technology company in Dallas is seeking a customer experience expert to drive strategy in delivering exceptional customer services. This role requires a strong background in customer support, strategic thinking, and a proven ability to create lasting change. The ideal candidate will lead customer touchpoints, develop knowledge management systems, and enhance operational processes, all while advocating for customer needs. The position offers a salary between $135,000 and $155,000, with excellent perks. #J-18808-Ljbffr