Assistant Director of Student Success Coaching
California Baptist University, California, MO, United States
Assistant Director of Student Success Coaching
Job Title Assistant Director of Student Success Coaching
Posting Number
Posting Number S1660P
Pay Range
Compensation for this position is expected to be $71,385.60 , in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous
benefits package
to eligible employees.
Position Summary Information
Summary
The Assistant Director of Student Success Coaching supports student retention and academic progress by leading and training a team of Student Success Coaches and maintaining a small student caseload. Reporting to the Director and Associate Director, this role ensures consistent, high-quality advising, oversees initiatives in curriculum integration, retention, and assessment, and contributes to programs serving special student populations. The position emphasizes student-centered support, collaborative leadership, and data-driven decision-making in a dynamic environment.
Alongside the Director and Associate Director, this position provides instruction to Student Success Coaches on complex business processes, and event preparation and service delivery. Serves in a mentoring role to newer Success Coaches. This position could be responsible for assigning work and/or giving direction to part-time Student workers, in order to complete office work assignments. Carries out supervisory responsibilities in accordance with the University’s policies and applicable laws procedures. Responsibilities include interviewing and training employees; planning, assigning, and directing work, appraising performance rewarding and disciplining employees; addressing complaints and resolving problems.
Other Knowledge Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
Ability to communicate effectively through various means (in-person, electronic and telephonic), while adhering to federal guidelines outlined in FERPA.
Skill in the use of personal computers and related software applications.
A thorough knowledge of: business English and arithmetic; general office methods, procedures and practices.
Ability to plan, develop, and coordinate multiple projects.
Ability to read and write at a level appropriate to the duties of the position.
Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff and student body.
Ability to gather, analyze and interpret data, compile information, and prepare reports.
Ability to maintain confidentiality.
Strong organizational skills and detailed oriented.
Ability to coordinate and organize meetings and/or special events.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to create, compose, and edit written materials.
Excellent telephone courtesy knowledge and experience.
Ability to develop and maintain record‑keeping systems and procedures.
Ability to resolve customer complaints and concerns.
Ability to investigate and analyze information and to draw conclusions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand; walk; sit; and requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards.
Education and/or Experience
Bachelor’s degree from four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.
State and Federal law permits California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
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Posting Number
Posting Number S1660P
Pay Range
Compensation for this position is expected to be $71,385.60 , in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous
benefits package
to eligible employees.
Position Summary Information
Summary
The Assistant Director of Student Success Coaching supports student retention and academic progress by leading and training a team of Student Success Coaches and maintaining a small student caseload. Reporting to the Director and Associate Director, this role ensures consistent, high-quality advising, oversees initiatives in curriculum integration, retention, and assessment, and contributes to programs serving special student populations. The position emphasizes student-centered support, collaborative leadership, and data-driven decision-making in a dynamic environment.
Alongside the Director and Associate Director, this position provides instruction to Student Success Coaches on complex business processes, and event preparation and service delivery. Serves in a mentoring role to newer Success Coaches. This position could be responsible for assigning work and/or giving direction to part-time Student workers, in order to complete office work assignments. Carries out supervisory responsibilities in accordance with the University’s policies and applicable laws procedures. Responsibilities include interviewing and training employees; planning, assigning, and directing work, appraising performance rewarding and disciplining employees; addressing complaints and resolving problems.
Other Knowledge Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
Ability to communicate effectively through various means (in-person, electronic and telephonic), while adhering to federal guidelines outlined in FERPA.
Skill in the use of personal computers and related software applications.
A thorough knowledge of: business English and arithmetic; general office methods, procedures and practices.
Ability to plan, develop, and coordinate multiple projects.
Ability to read and write at a level appropriate to the duties of the position.
Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff and student body.
Ability to gather, analyze and interpret data, compile information, and prepare reports.
Ability to maintain confidentiality.
Strong organizational skills and detailed oriented.
Ability to coordinate and organize meetings and/or special events.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to create, compose, and edit written materials.
Excellent telephone courtesy knowledge and experience.
Ability to develop and maintain record‑keeping systems and procedures.
Ability to resolve customer complaints and concerns.
Ability to investigate and analyze information and to draw conclusions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand; walk; sit; and requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards.
Education and/or Experience
Bachelor’s degree from four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.
State and Federal law permits California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
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