Contractor - Real Estate Lending
TechWish, Merrifield, VA, United States
Overview
Document & Research Liaison I
Basic Purpose: To research, document and support legal cases that impact the business unit. Oversee security/legal responses involving complex cases and escalated situations to ensure effective and optimum resolution.
Responsibilities
Communicate with the Office of General Counsel for legal related matters involving specific business units and/or policies
Investigate and respond to CFPB and BBB complaints
Research and analyze claims/related actions; resolve issues
Identify and address compliance issues; update guidelines and procedures to minimize risk
Research potential legal issues using existing system of record
Request information and documentation from other business units to clarify details or resolve cases within mandated time and regulations
Summarize depositions and other related legal proceedings; conduct investigations and statistical/documentary research
Prepare written legal summaries, analyses, and legal documents
Serve as contact point for escalated legal situations
Inform attorneys of applicable and specific legal matters and the impact on the organization
Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards, and results
Prepare ad hoc and required industry and regulatory reports including responses to audit inquiries in compliance with internal and external regulations
Serve on teams and task groups for projects/initiatives within the business unit and/or across the organization
Review and research high profile member complaints as well as sensitive and confidential personnel issues and responses
Collaborate with training team to ensure procedural guidelines are conveyed accurately and consistently followed
Perform other related duties as assigned or appropriate
Qualifications and Education Requirements
Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents
Basic understanding of state and federal court systems and the legal process
Basic skill in researching and summarizing state and federal statutes
Working knowledge of operational and regulatory risk controls, concepts, and practices
Working knowledge of NCUA rules, regulations and federal laws
Working knowledge of legal documents such as trusts, powers of attorney, complaints, and miscellaneous court orders
Advanced organizational, planning and time management skills
Advanced research, analytical, and problem-solving skills
Advanced skill exercising initiative and using good judgment to make sound decisions
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Working knowledge of document control and document security measures
Advanced verbal and written communication skills
Experience in working with all levels of staff, management, stakeholders, vendors
Advanced skill establishing and expanding relationships with key members/customers
Advanced skill building effective relationships through rapport, trust, diplomacy, and tact
Effective word processing and spreadsheet software skills
Working knowledge of related department systems, principles, policies, and financial practices
Desired Qualifications and Education Requirements
Thorough understanding of the financial services environment
Familiarity with client's functions, policies, procedures, products, and services
Bank Secrecy Act (BSA) Compliance Remains cognizant of and adheres to client policies and procedures, regulations pertaining to the Bank Secrecy Act.
Position Details
Position: (2) REL Document and Research Liaison I
Experience Level Desired: Level 1 (1-5yrs)
Location: 1 position at GPO (Pensacola, FL) | 1 position at HQ (Vienna, VA)
Please submit candidates according to the below and also please note their physical location
GPO (Pensacola, FL) and HQ (Vienna, VA) Details
Shift (Time): 8:00am - 4:30pm (in respective time zones)
Campus Reporting Type: Hybrid with the expectation to report onsite a minimum of 2 days per week (Ensuring to meet client Hybrid Guidelines)
Hybrid expectations change April 2026 to a minimum of 3 days per week however 2 days per week will be required until the anticipated change in policy
Overtime: Overtime will not be available for this contract assignment
Contract Length: 6 months from start date
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Basic Purpose: To research, document and support legal cases that impact the business unit. Oversee security/legal responses involving complex cases and escalated situations to ensure effective and optimum resolution.
Responsibilities
Communicate with the Office of General Counsel for legal related matters involving specific business units and/or policies
Investigate and respond to CFPB and BBB complaints
Research and analyze claims/related actions; resolve issues
Identify and address compliance issues; update guidelines and procedures to minimize risk
Research potential legal issues using existing system of record
Request information and documentation from other business units to clarify details or resolve cases within mandated time and regulations
Summarize depositions and other related legal proceedings; conduct investigations and statistical/documentary research
Prepare written legal summaries, analyses, and legal documents
Serve as contact point for escalated legal situations
Inform attorneys of applicable and specific legal matters and the impact on the organization
Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards, and results
Prepare ad hoc and required industry and regulatory reports including responses to audit inquiries in compliance with internal and external regulations
Serve on teams and task groups for projects/initiatives within the business unit and/or across the organization
Review and research high profile member complaints as well as sensitive and confidential personnel issues and responses
Collaborate with training team to ensure procedural guidelines are conveyed accurately and consistently followed
Perform other related duties as assigned or appropriate
Qualifications and Education Requirements
Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents
Basic understanding of state and federal court systems and the legal process
Basic skill in researching and summarizing state and federal statutes
Working knowledge of operational and regulatory risk controls, concepts, and practices
Working knowledge of NCUA rules, regulations and federal laws
Working knowledge of legal documents such as trusts, powers of attorney, complaints, and miscellaneous court orders
Advanced organizational, planning and time management skills
Advanced research, analytical, and problem-solving skills
Advanced skill exercising initiative and using good judgment to make sound decisions
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Working knowledge of document control and document security measures
Advanced verbal and written communication skills
Experience in working with all levels of staff, management, stakeholders, vendors
Advanced skill establishing and expanding relationships with key members/customers
Advanced skill building effective relationships through rapport, trust, diplomacy, and tact
Effective word processing and spreadsheet software skills
Working knowledge of related department systems, principles, policies, and financial practices
Desired Qualifications and Education Requirements
Thorough understanding of the financial services environment
Familiarity with client's functions, policies, procedures, products, and services
Bank Secrecy Act (BSA) Compliance Remains cognizant of and adheres to client policies and procedures, regulations pertaining to the Bank Secrecy Act.
Position Details
Position: (2) REL Document and Research Liaison I
Experience Level Desired: Level 1 (1-5yrs)
Location: 1 position at GPO (Pensacola, FL) | 1 position at HQ (Vienna, VA)
Please submit candidates according to the below and also please note their physical location
GPO (Pensacola, FL) and HQ (Vienna, VA) Details
Shift (Time): 8:00am - 4:30pm (in respective time zones)
Campus Reporting Type: Hybrid with the expectation to report onsite a minimum of 2 days per week (Ensuring to meet client Hybrid Guidelines)
Hybrid expectations change April 2026 to a minimum of 3 days per week however 2 days per week will be required until the anticipated change in policy
Overtime: Overtime will not be available for this contract assignment
Contract Length: 6 months from start date
#J-18808-Ljbffr