Entry Level Account Services Rep - Pensacola, FL
TEKsystems, Pensacola, FL, United States
Job Overview
The role requires responding to inquiries and requests from members and other individuals within a 24/7 high‑volume, schedule‑driven, and structured contact center operation. You will provide information regarding the Client’s products and services, demonstrating knowledge, active listening, multi‑system adaptability, and engagement methods to ensure optimal member experience and customer service.
Key Responsibilities Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs, and/or other accounts. Advise members on additional products and services that fit their needs, creating opportunities for positive member interaction.
Key Skills & Qualifications
Customer Service
Data Entry
High call volume
Success profile: Call center, administrative, secretary/receptionist, banking/mortgage, professional environment or high‑volume retail environment, fast‑paced service industry.
Experience Level Entry Level
Job Type & Location Contract to Hire position based out of Pensacola, FL. Hybrid work arrangement.
Pay and Benefits The pay range for this position is $17.50/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific election, plan, or program terms.
Application Deadline This position is anticipated to close on Apr 28, 2026.
EEO Statement The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
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Key Responsibilities Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs, and/or other accounts. Advise members on additional products and services that fit their needs, creating opportunities for positive member interaction.
Key Skills & Qualifications
Customer Service
Data Entry
High call volume
Success profile: Call center, administrative, secretary/receptionist, banking/mortgage, professional environment or high‑volume retail environment, fast‑paced service industry.
Experience Level Entry Level
Job Type & Location Contract to Hire position based out of Pensacola, FL. Hybrid work arrangement.
Pay and Benefits The pay range for this position is $17.50/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific election, plan, or program terms.
Application Deadline This position is anticipated to close on Apr 28, 2026.
EEO Statement The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
#J-18808-Ljbffr