Senior Property Field Adjuster
AlphaStaffHCM, Jacksonville, NC, United States
A client of AlphaStaffHCM™ is searching for a Senior Field Property Adjuster. This organization provides stability, strong operational support, and the opportunity to handle meaningful, real‑world claims where your judgment directly impacts outcomes.
Summary You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage firsthand, and making decisions based on what you see, not just what’s written in a file. You take ownership of complex claims and work them from start to finish without needing constant direction. You know how to balance empathy with objectivity. Policyholders may be going through difficult situations, and you communicate clearly while still protecting the integrity of the claim. You stay composed in high‑pressure conversations and know how to guide them toward resolution. You are disciplined in your approach. You follow process, document thoroughly, and understand that consistency matters. At the same time, you think independently, solve problems, and make sound judgment calls when situations don’t fit neatly into a box. This role involves field inspections, and handling complex property losses, and may involve travel. If you prefer predictable, desk‑based work, this will not be the right fit. If you value being the person who steps in, figures it out, and moves things forward, you will do really well.
Key Responsibilities
Manage a caseload of complex property claims from initial investigation through final settlement
Conduct in-person inspections to assess damages, determine scope, and gather required documentation
Analyze coverage, identify potential liability, and apply policy language to real-world scenarios
Communicate directly with policyholders to explain findings, set expectations, and navigate difficult conversations
Write detailed estimates using Xactimate based on field inspections and scope development
Coordinate with vendors, internal teams, and external partners to move claims toward resolution
Maintain accurate and complete documentation throughout the life of each claim
Identify potential subrogation opportunities and elevate when appropriate
Handle claims involving higher severity, attorney involvement, or complex circumstances
Support catastrophe response efforts, including travel on short notice and non-standard work hours when required
Operate independently while also serving as a resource for less experienced team members
Must Have Qualifications
High School Diploma or GED
Minimum 2 years of property claims adjusting experience handling moderate to complex losses
Experience handling claims from first notice of loss through settlement with a standard insurance carrier
Proficiency using Xactimate or similar estimating platforms
Experience conducting field inspections for residential property claims
Knowledge of residential construction and repair practices
Ability to interpret policy language, contracts, and applicable regulations
Strong negotiation, investigation, and problem-solving skills
Ability to manage multiple claims and priorities at once
Willingness and ability to travel 50–75% as needed, including catastrophe response
Ability to obtain and maintain an adjuster license within required timeframes
Location Jacksonville, NC area. Remote from home when not in the field within the assigned territory.
Nice To Have Qualifications
Experience handling complex residential claims including fire, water, structural damage, and liability-related losses
Familiarity with virtual inspection tools and platforms
Industry designations such as AINS, CPCU, AIC, or SCLA
Active Property & Casualty adjuster license
Military experience or background
Compensation And Perks
Salary range: $69,920 – $133,620, based on experience and market factors
Comprehensive medical, dental, and vision coverage
401(k) with employer match, pension, and life insurance
Paid time off, holidays, and volunteer hours
Parental benefits and adoption assistance
Ongoing training, development, and career path support
This role does not provide visa sponsorship now or in the future.
Disclaimers: AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.
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Summary You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage firsthand, and making decisions based on what you see, not just what’s written in a file. You take ownership of complex claims and work them from start to finish without needing constant direction. You know how to balance empathy with objectivity. Policyholders may be going through difficult situations, and you communicate clearly while still protecting the integrity of the claim. You stay composed in high‑pressure conversations and know how to guide them toward resolution. You are disciplined in your approach. You follow process, document thoroughly, and understand that consistency matters. At the same time, you think independently, solve problems, and make sound judgment calls when situations don’t fit neatly into a box. This role involves field inspections, and handling complex property losses, and may involve travel. If you prefer predictable, desk‑based work, this will not be the right fit. If you value being the person who steps in, figures it out, and moves things forward, you will do really well.
Key Responsibilities
Manage a caseload of complex property claims from initial investigation through final settlement
Conduct in-person inspections to assess damages, determine scope, and gather required documentation
Analyze coverage, identify potential liability, and apply policy language to real-world scenarios
Communicate directly with policyholders to explain findings, set expectations, and navigate difficult conversations
Write detailed estimates using Xactimate based on field inspections and scope development
Coordinate with vendors, internal teams, and external partners to move claims toward resolution
Maintain accurate and complete documentation throughout the life of each claim
Identify potential subrogation opportunities and elevate when appropriate
Handle claims involving higher severity, attorney involvement, or complex circumstances
Support catastrophe response efforts, including travel on short notice and non-standard work hours when required
Operate independently while also serving as a resource for less experienced team members
Must Have Qualifications
High School Diploma or GED
Minimum 2 years of property claims adjusting experience handling moderate to complex losses
Experience handling claims from first notice of loss through settlement with a standard insurance carrier
Proficiency using Xactimate or similar estimating platforms
Experience conducting field inspections for residential property claims
Knowledge of residential construction and repair practices
Ability to interpret policy language, contracts, and applicable regulations
Strong negotiation, investigation, and problem-solving skills
Ability to manage multiple claims and priorities at once
Willingness and ability to travel 50–75% as needed, including catastrophe response
Ability to obtain and maintain an adjuster license within required timeframes
Location Jacksonville, NC area. Remote from home when not in the field within the assigned territory.
Nice To Have Qualifications
Experience handling complex residential claims including fire, water, structural damage, and liability-related losses
Familiarity with virtual inspection tools and platforms
Industry designations such as AINS, CPCU, AIC, or SCLA
Active Property & Casualty adjuster license
Military experience or background
Compensation And Perks
Salary range: $69,920 – $133,620, based on experience and market factors
Comprehensive medical, dental, and vision coverage
401(k) with employer match, pension, and life insurance
Paid time off, holidays, and volunteer hours
Parental benefits and adoption assistance
Ongoing training, development, and career path support
This role does not provide visa sponsorship now or in the future.
Disclaimers: AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.
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