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Inside Sales Representative

ADI Global Distribution, Louisville, KY, United States


Overview

The Inside Sales Associate is responsible for onboarding new customers, driving assigned territory growth revenue while providing best in class support and service. The position will work with new and existing customers to increase sales and promote new exclusive brands and product categories. Create a cohesive and consistent buying experience across purchasing channels, including phone, e-commerce, and ADI/Snap One Store. Familiarity with a discovery-to-close sales process and comfort with a high volume of outbound calls and emails with attention to detail are key for success. The candidate must be comfortable in a fast-paced, goal-oriented environment that emphasizes accountability for delivering results.

JOB DUTIES

Manage a book of B2B reseller accounts to build pipeline, track and close deals

Actively manage new dealer applications through a detailed selection process

Gather customer account information to effectively manage the customer relationship

Achieve monthly, quarterly and annual KPI’s

Build strong relationships with customers to become a strategic product partner

Consistently update and manage CRM data to provide visibility and clarity on business status and progress

Support acquisition team’s onboarding campaigns through direct mail, email, social, and trade shows

Learn and comprehend a large range of product knowledge to deliver end-to-end solutions

Partner with internal teams to create synergy amongst all business initiatives

Travel up to 20% for key customer meetings, prospecting new leads, trade shows and industry events

YOU MUST HAVE

2+ years’ experience in sales

Experience with a CRM

Ability to analyze sales results and make changes as needed

Effective remote presentation and demonstration skills via Teams, Zoom, etc.

Problem-solver with strong client/executive relationship management abilities

Willing to travel up to 20%

WE VALUE

Experience using Salesforce

Experience in consumer technology, CEDIA, or parallel industries (security, lighting, cable/satellite)

What’s In It For You

Hybrid position - 3 days in the office and 2 days remote

Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1

12 paid holidays each year

401k plan with up to 7% company match

Four weeks parental leave without using vacation time

Employee discounts on company products and other retail/service providers

Opportunity to progress within a global business

Product and leadership mentoring to ensure you are set up for success

About Us Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. The spin-off is targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million spaces worldwide. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. We have a global team of more than 14,000 employees.

Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the EEO poster and Pay Transparency provisions. Resideo complies with applicable equal employment laws in all countries where we do business. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.

JOB INFO Job Identification: 18210

Job Category: Inside Sales

Posting Date: 2026-04-06T14:29:08+00:00

Degree Level: No Formal Education

Job Schedule: Full time

Locations: 14819 Ballantyne Village Way, Charlotte, 28277, US

(Hybrid)

Incentive Eligible: SIP

Business: ADI Global Distribution

Hiring Salary Range: The typical hiring salary for this role ranges from USD $15.94 to $27.14 per hour but varies by location.

Incentive Eligible (SIP): This position is eligible for a performance-based bonus of up to 42.86% of annual salary, prorated by hire date. Attaining sales targets qualifies for 100% of annual sales incentive; surpassing targets may earn additional incentive pay.

Benefits: Resideo provides comprehensive benefits. US Visa Sponsorship Eligibility: Not eligible for US visa sponsorship.

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