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Director of Client Operations & Quality Strategy

First Call Claims Solutions, White House, TN, United States


A leading call center is seeking a Director of Client Operations to enhance client success and operational excellence. This hybrid role emphasizes strategic leadership in Quality and Training functions, ensuring compliance and improvement across client programs. The ideal candidate has over 3 years of experience in client operations, strong leadership skills, and the ability to enhance client satisfaction and growth. The position offers executive-level visibility and is crucial for the company's continuous operational advancement. #J-18808-Ljbffr