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Sales Specialist

Brookdale, Akron, OH, United States


Job Overview As a

Sales Specialist

you will travel to communities within

Northeast Ohio

(Akron, Cleveland, Canton) to generate high‑volume recurring new move‑in revenue for Brookdale communities experiencing sales associate vacancies. Assignments vary in length and may change with little notice.

Qualifications & Skills

Minimum of 2 years relevant and recent sales experience. Senior Living experience required

A proven track record of generating and closing a high percentage of qualified leads

Ability to effectively listen and communicate both verbally and in writing

Must be self‑directed, able to prioritize tasks as well as have the ability to accept directives

Team player with industry knowledge and the ability to connect with families

Bachelor’s Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

Valid driver’s license

Strong working knowledge of technology, proficiency in Microsoft Office suite, and electronic documentation

Responsibilities

Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high‑quality daily phone and in‑person sales calls that convert to move‑ins.

Maintains a working knowledge of and manages all relevant sales‑specific software programs and Customer Relationship Management systems needed to generate high move‑in volume, including thorough and accurate data entry and periodic database cleanup.

Communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions. Attends daily stand‑up.

Maintains current working knowledge of relevant competition in markets where assigned.

Provides accurate and timely move‑in forecasts as requested.

Communicates incoming residents’ needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move‑in.

Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.

This job description represents an overview of the responsibilities for the position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Benefits Part‑ and Full‑Time Eligibility

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Full‑Time Only Eligibility

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan

Tuition reimbursement

Veterans, transitioning active‑duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Base pay will be determined by applicant’s skills and experience. Full‑time associates are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Physical Demands and Working Conditions

Standing

Walking

Sitting

Use hands and fingers to handle or feel

Reach with hands and arms

Stoop, kneel, crouch, or crawl

Talk or hear

Ability to lift: up to 25 pounds

Vision

Requires interaction with co-workers, residents or vendors

Occasional weekend, evening or night work if needed to ensure shift coverage

Requires Travel: Frequently

Equal Employment Opportunity Statement Brookdale is an equal opportunity employer and a drug‑free workplace.

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