Strategic TAM for SMB Success

A leading technology firm in San Jose seeks a Technical Account Manager to oversee customer account success. The role involves acting as the primary contact for SMB customers, ensuring timely resolution of issues, and collaborating with cross-functional teams for optimal customer engagement. Ideal candidates have over 5 years in customer-facing roles with strong technical acumen in server technologies, exceptional communication skills, and a proactive problem-solving approach. A Bachelor's degree is preferred. Salary ranges from $80K to $120K. #J-18808-Ljbffr