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Senior Customer Support Leader - Grow Teams & Resolve

Neumo Group, Birmingham, AL, United States


A leading support services company in Birmingham, AL is seeking a Manager of Customer Support to oversee daily operations and ensure service levels. This role includes managing a team, resolving customer issues, and collaborating across departments to improve processes. Ideal candidates will have 5+ years of experience in customer support, with at least 2 years in a leadership position. A Bachelor's degree is preferred along with strong leadership and communication skills. The position offers a dynamic environment with opportunities for professional growth. #J-18808-Ljbffr