Lead AI Architect, Salesforce Service Cloud & AWS
Scorpion Therapeutics, Austin, TX, United States
AI Architect, Salesforce Service Cloud & AWS
Austin, TX Overview
POSITION SUMMARY We are seeking a visionary
AI Architect
to lead the design and implementation of next-generation AI solutions by bridging our Salesforce CRM ecosystem with AWS cloud infrastructure. In this strategic role, you will be responsible for architecting scalable Generative AI applications that enhance customer engagement, automate complex workflows, and unlock predictive insights. You will serve as the technical authority on how
Salesforce Data Cloud, Einstein Trust Layer, and Amazon Bedrock
interact, ensuring our AI solutions are secure, scalable, and impactful. You will move beyond simple integrations to build robust "Bring Your Own Model" (BYOM) architectures. PRIMARY RESPONSIBILITIES
AI Strategy & Architecture (40%)
Define the end-to-end architecture for Generative AI solutions, integrating
Salesforce Data Cloud
with
Amazon Bedrock
and
SageMaker . Design "Bring Your Own Model" (BYOM) patterns, allowing Salesforce to securely access Foundational Models (FMs) hosted on AWS (e.g., Claude, Titan, Llama 2) via Bedrock. Architect the data ingestion and grounding strategies (RAG - Retrieval Augmented Generation) to ensure AI models have access to real-time, unified customer profiles from Data Cloud. Establish the governance framework for AI, ensuring compliance with the
Einstein Trust Layer
regarding data privacy, zero-data retention policies, and PII masking.
Implementation & Development (30%)
Lead the technical implementation of
Model Builder
and
Prompt Builder
within Salesforce, connecting them to external AWS endpoints. Configure
Amazon Bedrock
agents and knowledge bases to execute complex tasks and retrieve proprietary data for Salesforce users. Develop serverless middleware using
AWS Lambda
and
API Gateway
to facilitate low-latency communication between Salesforce Flow/Apex and AWS inference endpoints. Oversee the fine-tuning of models on AWS SageMaker when out-of-the-box Bedrock models require domain-specific adaptation.
Cross-Functional Collaboration (20%)
Partner with Data Engineers to ensure Salesforce Data Cloud is correctly ingesting, harmonizing, and activating data streams from S3, Redshift, and other sources. Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the flow of work (Service Console, Sales Cloud LWC, etc.). Act as the subject matter expert for Product Managers, translating "AI buzzwords" into viable technical roadmaps and realistic deliverables. Monitor LLM performance, latency, and token costs; implement caching strategies and model selection logic to optimize spend. Stay ahead of the rapid evolution in the Salesforce/AWS partnership, evaluating new features like
Zero Copy Data Sharing
and
Vector Databases .
QUALIFICATIONS
Required Technical Skills: AWS AI/ML Stack:
Deep expertise in
Amazon Bedrock
is mandatory. Experience configuring Bedrock Knowledge Bases, Agents, and Guardrails. Proficiency with AWS Lambda, API Gateway, and IAM for secure cross-cloud access. Salesforce AI Stack:
Strong working knowledge of
Salesforce Data Cloud ,
Einstein 1 Platform , and the setup of Model Builder/Prompt Builder. Architecture:
Experience designing RAG (Retrieval Augmented Generation) architectures and Vector Database integrations (e.g., OpenSearch Serverless or Pinecone). Integration:
Expert-level knowledge of REST/gRPC APIs, OAuth flows, and named credentials for secure Salesforce-to-AWS connectivity. Programming:
Proficiency in Python (for AWS Lambda/Boto3) and familiarity with Apex (for Salesforce triggers/callouts). Experience: 8+ years of experience in Enterprise Architecture, Cloud Engineering, or Data Science. 3+ years specifically focused on AI/ML solutioning or Data Engineering. Proven track record of deploying at least one Generative AI solution into production (not just POCs). Experience implementing "Zero Copy" architecture between Salesforce and Data Warehouses (Snowflake/Redshift) is a major plus. Certifications (Preferred): AWS Certified Solutions Architect (Professional) Salesforce Data Cloud Consultant or AI Associate KNOWLEDGE, SKILLS, AND ABILITIES
LLM Fluency:
Deep understanding of context windows, prompt engineering techniques (Chain of Thought, ReAct), and embeddings. Security First:
A paranoia for security—understanding how to prevent prompt injection and ensure data residency compliance when data leaves Salesforce for AWS. Communication:
The ability to explain to a generic C-suite executive why we need a Vector Database without losing their attention. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $152,800 - $191,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. Interested in building your career at Natera? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Employment Title * Select... Start date year * End date month * Select... End date year * Current role Education School Select... Degree Select... Select... Select... Start date year End date month Select... End date year LinkedIn Profile Website Are you 18 or older? * Select... Have you previously worked at Natera? * Select... Do you have any family members or relatives currently employed by Natera?If yes, please provide the following information: Name of the family member, Relationship to you, and Department or role (if known) * Natera values transparency and fair hiring practices. Disclosure of a family relationship does not automatically disqualify you from employment. This information helps us comply with our internal policies on conflicts of interest and reporting structures. Are you legally authorized to work in the United States? * Select... Do you now or will you in the future require sponsorship? * Select... Have you signed a non-compete with your current employer? * Select... Please provide your current permanent residence street address? * What city do you currently live in? * What state do you currently live in? * Select... Postal Code * What are your salary expectations? * Who is your most recent/current employer? * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Natera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, for example, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Austin, TX Overview
POSITION SUMMARY We are seeking a visionary
AI Architect
to lead the design and implementation of next-generation AI solutions by bridging our Salesforce CRM ecosystem with AWS cloud infrastructure. In this strategic role, you will be responsible for architecting scalable Generative AI applications that enhance customer engagement, automate complex workflows, and unlock predictive insights. You will serve as the technical authority on how
Salesforce Data Cloud, Einstein Trust Layer, and Amazon Bedrock
interact, ensuring our AI solutions are secure, scalable, and impactful. You will move beyond simple integrations to build robust "Bring Your Own Model" (BYOM) architectures. PRIMARY RESPONSIBILITIES
AI Strategy & Architecture (40%)
Define the end-to-end architecture for Generative AI solutions, integrating
Salesforce Data Cloud
with
Amazon Bedrock
and
SageMaker . Design "Bring Your Own Model" (BYOM) patterns, allowing Salesforce to securely access Foundational Models (FMs) hosted on AWS (e.g., Claude, Titan, Llama 2) via Bedrock. Architect the data ingestion and grounding strategies (RAG - Retrieval Augmented Generation) to ensure AI models have access to real-time, unified customer profiles from Data Cloud. Establish the governance framework for AI, ensuring compliance with the
Einstein Trust Layer
regarding data privacy, zero-data retention policies, and PII masking.
Implementation & Development (30%)
Lead the technical implementation of
Model Builder
and
Prompt Builder
within Salesforce, connecting them to external AWS endpoints. Configure
Amazon Bedrock
agents and knowledge bases to execute complex tasks and retrieve proprietary data for Salesforce users. Develop serverless middleware using
AWS Lambda
and
API Gateway
to facilitate low-latency communication between Salesforce Flow/Apex and AWS inference endpoints. Oversee the fine-tuning of models on AWS SageMaker when out-of-the-box Bedrock models require domain-specific adaptation.
Cross-Functional Collaboration (20%)
Partner with Data Engineers to ensure Salesforce Data Cloud is correctly ingesting, harmonizing, and activating data streams from S3, Redshift, and other sources. Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the flow of work (Service Console, Sales Cloud LWC, etc.). Act as the subject matter expert for Product Managers, translating "AI buzzwords" into viable technical roadmaps and realistic deliverables. Monitor LLM performance, latency, and token costs; implement caching strategies and model selection logic to optimize spend. Stay ahead of the rapid evolution in the Salesforce/AWS partnership, evaluating new features like
Zero Copy Data Sharing
and
Vector Databases .
QUALIFICATIONS
Required Technical Skills: AWS AI/ML Stack:
Deep expertise in
Amazon Bedrock
is mandatory. Experience configuring Bedrock Knowledge Bases, Agents, and Guardrails. Proficiency with AWS Lambda, API Gateway, and IAM for secure cross-cloud access. Salesforce AI Stack:
Strong working knowledge of
Salesforce Data Cloud ,
Einstein 1 Platform , and the setup of Model Builder/Prompt Builder. Architecture:
Experience designing RAG (Retrieval Augmented Generation) architectures and Vector Database integrations (e.g., OpenSearch Serverless or Pinecone). Integration:
Expert-level knowledge of REST/gRPC APIs, OAuth flows, and named credentials for secure Salesforce-to-AWS connectivity. Programming:
Proficiency in Python (for AWS Lambda/Boto3) and familiarity with Apex (for Salesforce triggers/callouts). Experience: 8+ years of experience in Enterprise Architecture, Cloud Engineering, or Data Science. 3+ years specifically focused on AI/ML solutioning or Data Engineering. Proven track record of deploying at least one Generative AI solution into production (not just POCs). Experience implementing "Zero Copy" architecture between Salesforce and Data Warehouses (Snowflake/Redshift) is a major plus. Certifications (Preferred): AWS Certified Solutions Architect (Professional) Salesforce Data Cloud Consultant or AI Associate KNOWLEDGE, SKILLS, AND ABILITIES
LLM Fluency:
Deep understanding of context windows, prompt engineering techniques (Chain of Thought, ReAct), and embeddings. Security First:
A paranoia for security—understanding how to prevent prompt injection and ensure data residency compliance when data leaves Salesforce for AWS. Communication:
The ability to explain to a generic C-suite executive why we need a Vector Database without losing their attention. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $152,800 - $191,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. Interested in building your career at Natera? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Employment Title * Select... Start date year * End date month * Select... End date year * Current role Education School Select... Degree Select... Select... Select... Start date year End date month Select... End date year LinkedIn Profile Website Are you 18 or older? * Select... Have you previously worked at Natera? * Select... Do you have any family members or relatives currently employed by Natera?If yes, please provide the following information: Name of the family member, Relationship to you, and Department or role (if known) * Natera values transparency and fair hiring practices. Disclosure of a family relationship does not automatically disqualify you from employment. This information helps us comply with our internal policies on conflicts of interest and reporting structures. Are you legally authorized to work in the United States? * Select... Do you now or will you in the future require sponsorship? * Select... Have you signed a non-compete with your current employer? * Select... Please provide your current permanent residence street address? * What city do you currently live in? * What state do you currently live in? * Select... Postal Code * What are your salary expectations? * Who is your most recent/current employer? * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Natera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, for example, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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