Hematology Key Account Manager (Arizona/New Mexico)
Takeda, Phoenix, AZ, United States
Job Description
About the Role:
The Hematology Key Account Manager (KAM) is responsible for driving access, demand, and strategic growth across Takeda’s Hematology portfolio within assigned geography and key accounts. The role merges strategic account management with field-based execution, serving as the primary point of contact for complex hematology customers across multiple sites of care in the ecosystem. The KAM builds deep, trusted partnerships with Hemophilia Treatment Centers (HTCs), integrated delivery networks (IDNs), hospitals, academic institutions, and community hematology practices by aligning Takeda’s value propositions with clinical, operational, and business needs of these customers.
Responsibilities
Achieve or exceed sales targets and Management by Objective (MBO) goals through disciplined execution of territory and account strategies.
Develop and execute comprehensive territory and strategic account plans, including stakeholder mapping, prioritization of business objectives, and tactical execution across the Hematology portfolio.
Serve as the primary Takeda account manager for Hematology with assigned key accounts, acting as a strategic intermediary between Takeda and institutional and non‑acute customers.
Drive formulary, protocol, and pathway access for specialty hematology products by engaging clinical, pharmacy, medical policy, operations, and financial stakeholders.
Demonstrate advanced strategic selling capabilities in complex, multi‑stakeholder environments where clinical evidence, patient impact, and financial considerations intersect.
Maintain strong working knowledge of assigned accounts, including reimbursement dynamics, inventory management, procurement processes, and access barriers.
Lead and deliver structured, account‑specific Quarterly Business Reviews (QBRs) with HTCs, IDNs, and other prioritized health system customers to assess performance, identify emerging barriers or opportunities, and align on forward‑looking strategies.
Analyze and interpret data to inform sales strategies, identify opportunities, and optimize resource utilization across multiple sites of care.
Develop and maintain disease‑state and product expertise in bleeding and clotting disorders and Takeda’s Hematology portfolio, serving as a credible clinical and business resource for customers.
Identify, develop, and cultivate relationships with Key Opinion Leaders (KOLs) and influential stakeholders to advance therapeutic protocols and standards of care.
Coordinate closely with cross‑functional partners (Medical, Patient and Market Access, Marketing, Community Education Specialists, and other KAMs) to ensure aligned customer engagement within compliance guidelines.
Proactively share customer insights, best practices, and key learnings with matrix teams and leadership to continuously improve business outcomes.
Responsible for Takeda’s U.S. Hematology portfolio performance and access within assigned geography and key accounts.
Operate with a high level of autonomy, empowered to manage territory and accounts within all compliance and regulatory guidelines.
Balance strategic account leadership with tactical field execution in a sophisticated, multi‑stakeholder environment.
Collaborate across regions and KAM peers to share best practices and enable enterprise success.
Required Qualifications
Bachelor’s degree (BA/BS) required.
5+ years of direct selling experience to healthcare professionals or equivalent experience in pharmaceutical, biotech, device, or specialty healthcare roles.
Demonstrated experience in account management, territory ownership, or complex customer management within healthcare.
Strong understanding of the hematology, hospital, and integrated delivery network (IDN) landscape.
Demonstrated experience supporting or executing product launches within specialty, institutional, or complex healthcare environments, including pre‑launch planning, cross‑functional coordination, and post‑launch execution across priority accounts.
Experience developing and executing business and account plans aligned with corporate objectives.
Working knowledge of payer access, reimbursement, and managed care dynamics at local, regional, and state levels.
Strong analytical, communication, and presentation skills, with the ability to influence diverse stakeholders.
Reside within or near assigned geography.
Preferred Qualifications
Experience generating acute demand and managing in the institutional setting.
Experience with buy‑and‑bill products and specialty pharmacy collaboration.
Advanced degree (MBA, MS, PharmD, or similar).
Demonstrated experience engaging and influencing C‑and‑D suite stakeholders and senior clinical leadership within health systems, IDNs, or complex institutional environments.
Licenses/Certifications
Valid Driver’s License
Travel Requirements
Ability to drive and/or fly to accounts and occasional business meetings.
Some overnight travel of up to 25‑50% may be required depending on geographic assignment.
Training Requirements
This position requires successful completion of mandatory product training, including written and oral examinations, as a condition of employment.
Location USA – AZ – Virtual
Compensation and Benefits Summary We understand compensation is an important factor in your career decision. Takeda is committed to equitable pay for all employees and strives for transparency in pay practices.
Base Salary Range (U.S.) : $160,000.00 – $220,000.00
U.S. based employees may be eligible for short‑term and long‑term incentives. Benefits may include medical, dental, vision insurance, a 401(k) plan with company match, short‑term and long‑term disability coverage, basic life insurance, tuition reimbursement, paid volunteer time off, company holidays, well‑being benefits, up to 80 hours of sick time per year, and new hires may accrue up to 120 hours of paid vacation annually.
EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
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Responsibilities
Achieve or exceed sales targets and Management by Objective (MBO) goals through disciplined execution of territory and account strategies.
Develop and execute comprehensive territory and strategic account plans, including stakeholder mapping, prioritization of business objectives, and tactical execution across the Hematology portfolio.
Serve as the primary Takeda account manager for Hematology with assigned key accounts, acting as a strategic intermediary between Takeda and institutional and non‑acute customers.
Drive formulary, protocol, and pathway access for specialty hematology products by engaging clinical, pharmacy, medical policy, operations, and financial stakeholders.
Demonstrate advanced strategic selling capabilities in complex, multi‑stakeholder environments where clinical evidence, patient impact, and financial considerations intersect.
Maintain strong working knowledge of assigned accounts, including reimbursement dynamics, inventory management, procurement processes, and access barriers.
Lead and deliver structured, account‑specific Quarterly Business Reviews (QBRs) with HTCs, IDNs, and other prioritized health system customers to assess performance, identify emerging barriers or opportunities, and align on forward‑looking strategies.
Analyze and interpret data to inform sales strategies, identify opportunities, and optimize resource utilization across multiple sites of care.
Develop and maintain disease‑state and product expertise in bleeding and clotting disorders and Takeda’s Hematology portfolio, serving as a credible clinical and business resource for customers.
Identify, develop, and cultivate relationships with Key Opinion Leaders (KOLs) and influential stakeholders to advance therapeutic protocols and standards of care.
Coordinate closely with cross‑functional partners (Medical, Patient and Market Access, Marketing, Community Education Specialists, and other KAMs) to ensure aligned customer engagement within compliance guidelines.
Proactively share customer insights, best practices, and key learnings with matrix teams and leadership to continuously improve business outcomes.
Responsible for Takeda’s U.S. Hematology portfolio performance and access within assigned geography and key accounts.
Operate with a high level of autonomy, empowered to manage territory and accounts within all compliance and regulatory guidelines.
Balance strategic account leadership with tactical field execution in a sophisticated, multi‑stakeholder environment.
Collaborate across regions and KAM peers to share best practices and enable enterprise success.
Required Qualifications
Bachelor’s degree (BA/BS) required.
5+ years of direct selling experience to healthcare professionals or equivalent experience in pharmaceutical, biotech, device, or specialty healthcare roles.
Demonstrated experience in account management, territory ownership, or complex customer management within healthcare.
Strong understanding of the hematology, hospital, and integrated delivery network (IDN) landscape.
Demonstrated experience supporting or executing product launches within specialty, institutional, or complex healthcare environments, including pre‑launch planning, cross‑functional coordination, and post‑launch execution across priority accounts.
Experience developing and executing business and account plans aligned with corporate objectives.
Working knowledge of payer access, reimbursement, and managed care dynamics at local, regional, and state levels.
Strong analytical, communication, and presentation skills, with the ability to influence diverse stakeholders.
Reside within or near assigned geography.
Preferred Qualifications
Experience generating acute demand and managing in the institutional setting.
Experience with buy‑and‑bill products and specialty pharmacy collaboration.
Advanced degree (MBA, MS, PharmD, or similar).
Demonstrated experience engaging and influencing C‑and‑D suite stakeholders and senior clinical leadership within health systems, IDNs, or complex institutional environments.
Licenses/Certifications
Valid Driver’s License
Travel Requirements
Ability to drive and/or fly to accounts and occasional business meetings.
Some overnight travel of up to 25‑50% may be required depending on geographic assignment.
Training Requirements
This position requires successful completion of mandatory product training, including written and oral examinations, as a condition of employment.
Location USA – AZ – Virtual
Compensation and Benefits Summary We understand compensation is an important factor in your career decision. Takeda is committed to equitable pay for all employees and strives for transparency in pay practices.
Base Salary Range (U.S.) : $160,000.00 – $220,000.00
U.S. based employees may be eligible for short‑term and long‑term incentives. Benefits may include medical, dental, vision insurance, a 401(k) plan with company match, short‑term and long‑term disability coverage, basic life insurance, tuition reimbursement, paid volunteer time off, company holidays, well‑being benefits, up to 80 hours of sick time per year, and new hires may accrue up to 120 hours of paid vacation annually.
EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
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