Embedded Payments Growth Lead
Conversion Capital, New York, NY, United States
Embedded Payments Growth Lead
New in Austin, TX, at Qualia, the B2B real‑estate technology company that powers millions of home transactions each year.
What You’ll Work On The Embedded Payments Growth Lead will be a key contributor to the launch and growth of Qualia’s Embedded Payments products—starting with Earnest Money Deposits (EMD) and expanding to Cash‑to‑Close.
Responsibilities
Lead the direct sales motion to identify, pitch, and close deals for Embedded Payments: EMD and Cash‑to‑Close solutions through wide release.
Maintain continuous engagement with clients from point of sale through onboarding to prevent drop‑off and ensure a seamless experience.
Build and maintain a library of pitch decks, one‑pagers, objection‑handling guides, and competitive positioning materials tailored to real‑estate payments.
Act as the primary project manager, guiding clients through the onboarding process, coordinating documentation and approvals.
Work closely with the Payments Operations team to manage technical setup flows and ensure compliance requirements are satisfied prior to go‑live.
Own client enablement during the initial three‑month ramp period, driving product adoption and identifying early expansion opportunities.
Serve as the primary escalation point for client issues during onboarding, coordinating rapid resolution across internal teams.
Partner with Product Marketing to develop and refine the playbook for the Embedded Payments product suite.
Conduct regular analysis of pipeline and adoption data to identify trends, conversion bottlenecks, and expansion opportunities and translate findings into clear recommendations for leadership.
Build and maintain reporting on key GTM KPIs including pipeline velocity, onboarding completion rates, and early adoption metrics.
Qualifications
5‑6 years of experience in sales, partnerships, customer success, or GTM roles—ideally within fintech, banking, payments, or real‑estate technology.
Demonstrated ability to manage a pipeline or CRM with accuracy and discipline; experience with Salesforce preferred.
Proven track record of owning a client relationship end‑to‑end, from prospecting through onboarding and adoption.
Comfortable operating in early‑stage or zero‑to‑one product environments where the playbook is still being written.
Strong written and verbal communication skills with the ability to synthesize complex product and compliance concepts for non‑technical audiences.
Active use of major LLM tools (Claude, ChatGPT, Gemini) in a professional context to accelerate analytical or writing workflows.
Familiarity with ACH, wire, or digital payment infrastructure is an advantage. Title, escrow, or real‑estate industry experience is a strong plus.
Location Based in Austin, TX with remote possibilities for qualified candidates.
Benefits Comprehensive health plans, 401(k) program, commuter benefits, professional development, parental leave, and a flexible time‑off policy.
Equal‑Employment‑Opportunity Statement Qualia is proud to be an equal‑opportunity workplace and welcomes applicants from all backgrounds.
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What You’ll Work On The Embedded Payments Growth Lead will be a key contributor to the launch and growth of Qualia’s Embedded Payments products—starting with Earnest Money Deposits (EMD) and expanding to Cash‑to‑Close.
Responsibilities
Lead the direct sales motion to identify, pitch, and close deals for Embedded Payments: EMD and Cash‑to‑Close solutions through wide release.
Maintain continuous engagement with clients from point of sale through onboarding to prevent drop‑off and ensure a seamless experience.
Build and maintain a library of pitch decks, one‑pagers, objection‑handling guides, and competitive positioning materials tailored to real‑estate payments.
Act as the primary project manager, guiding clients through the onboarding process, coordinating documentation and approvals.
Work closely with the Payments Operations team to manage technical setup flows and ensure compliance requirements are satisfied prior to go‑live.
Own client enablement during the initial three‑month ramp period, driving product adoption and identifying early expansion opportunities.
Serve as the primary escalation point for client issues during onboarding, coordinating rapid resolution across internal teams.
Partner with Product Marketing to develop and refine the playbook for the Embedded Payments product suite.
Conduct regular analysis of pipeline and adoption data to identify trends, conversion bottlenecks, and expansion opportunities and translate findings into clear recommendations for leadership.
Build and maintain reporting on key GTM KPIs including pipeline velocity, onboarding completion rates, and early adoption metrics.
Qualifications
5‑6 years of experience in sales, partnerships, customer success, or GTM roles—ideally within fintech, banking, payments, or real‑estate technology.
Demonstrated ability to manage a pipeline or CRM with accuracy and discipline; experience with Salesforce preferred.
Proven track record of owning a client relationship end‑to‑end, from prospecting through onboarding and adoption.
Comfortable operating in early‑stage or zero‑to‑one product environments where the playbook is still being written.
Strong written and verbal communication skills with the ability to synthesize complex product and compliance concepts for non‑technical audiences.
Active use of major LLM tools (Claude, ChatGPT, Gemini) in a professional context to accelerate analytical or writing workflows.
Familiarity with ACH, wire, or digital payment infrastructure is an advantage. Title, escrow, or real‑estate industry experience is a strong plus.
Location Based in Austin, TX with remote possibilities for qualified candidates.
Benefits Comprehensive health plans, 401(k) program, commuter benefits, professional development, parental leave, and a flexible time‑off policy.
Equal‑Employment‑Opportunity Statement Qualia is proud to be an equal‑opportunity workplace and welcomes applicants from all backgrounds.
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