VP PRODUCT MANAGEMENT - FABRIC SOLUTIONS
Lumen, Montgomery, AL, United States
Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.
**The Role**
The Vice President, Fabric Solutions is a senior Product leader responsible for defining, building, and scaling Lumen's Managed and Professional Services and Managed Security Services portfolio.
This role owns the end-to-end service portfolio strategy, productization, and financial performance of Managed and Professional Services, including SASE, and advanced security services. The VP will drive the evolution of Lumen's "service wrapper" strategy-creating differentiated, scalable offerings that enhance the value of Lumen's network and enable enterprise customers to modernize their infrastructure.
Operating at the intersection of Product, Sales, Operations, Legal, and Finance, this leader will define how services are built, packaged, priced, sold, and governed-ensuring alignment across the organization to deliver profitable growth and exceptional customer outcomes.
This is a highly cross-functional leadership role requiring strong business ownership, strategic vision, and the ability to influence execution across a large, matrixed organization.
**The Main Responsibilities**
Product Strategy & Portfolio Ownership
Own the Managed Network and Security Services portfolio strategy, vision, roadmap, and lifecycle management
Define and evolve offerings across SASE, NaaS, and security services (e.g., MDR, XDR, ZTNA)
Lead service productization, packaging, pricing, SLAs, and standardization to enable scalable delivery
Drive Lumen's "service wrapper" strategy, increasing the value and attach of services to core network offerings
Business Ownership & Financial Performance
Own the business performance of the portfolio, revenue growth, margin expansion, and cost alignment
Partner with Finance to develop pricing strategies, financial models, and investment cases
Identify and execute opportunities to increase attach rates, customer lifetime value, and service adoption
Define KPIs and performance metrics to track success and inform strategic decisions
Cross-Functional Leadership
Partner closely with Operations to ensure services are deliverable, scalable, and aligned with cost and quality targets
Collaborate with Sales to develop GTM strategies, enablement, and sales plays
Work with Legal to standardize contracts, SLAs, and commercial frameworks
Align with Engineering and Architecture to ensure technical feasibility and roadmap alignment
Act as the central point of accountability for aligning all functions to deliver the portfolio successfully
GTM & Commercialization
Define and enable GTM strategies, including segmentation, positioning, and solution bundling
Support Sales in driving adoption of managed services through clear value propositions and repeatable sales motions
Develop strategic partnerships with key vendors and ecosystem partners to enhance offerings
Innovation & Portfolio Evolution
Continuously evolve the portfolio to align with emerging enterprise needs, including multi-cloud, edge, and AI-driven workloads
Drive adoption of automation, AI, and service intelligence to improve scalability and differentiation
Identify gaps in the portfolio and lead development of new services to address market demand
Customer & Market Alignment
Ensure the portfolio reflects real customer needs through ongoing engagement with key clients and market feedback
Partner with Customer Experience and Operations to improve service outcomes, satisfaction, and retention
Represent Lumen externally as a thought leader in managed network and security services
Leadership Profile:
Product-oriented business leader with a strong sense of ownership and accountability
Highly collaborative, with the ability to influence without direct authority
Strategic thinker who can translate vision into practical, scalable offerings
Customer-focused, with a passion for delivering meaningful business outcomes
Operates with a growth mindset and drives continuous improvement across the organization
**What We Look For in a Candidate**
Required
+ 15+ years of experience in Product Management, Managed Services, or related leadership roles within telecom, technology, or MSP environments
+ Proven experience owning and scaling service portfolios with clear financial accountability
+ Strong understanding of Managed Network and Security domains, including SD-WAN, SASE, NaaS, and enterprise security services
+ Demonstrated success in productizing services (packaging, pricing, lifecycle management)
+ Experience operating in a highly matrixed organization, driving alignment across Product, Sales, Operations, Legal, and Finance
+ Strong commercial acumen with ability to connect product decisions to financial outcomes
+ Executive presence with ability to influence senior stakeholders and drive cross-functional execution
+ Analytical mindset with experience leveraging data and metrics to guide decisions
Preferred
+ MBA or CS degree a plus
+ Experience in product design or engineering background a plus
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$211,163 - $281,551 in all states.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits ( Structure
\#LI-Remote
**What to Expect Next**
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Privacy Notice**
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Privacy Notice, please visit:
job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.
**The Role**
The Vice President, Fabric Solutions is a senior Product leader responsible for defining, building, and scaling Lumen's Managed and Professional Services and Managed Security Services portfolio.
This role owns the end-to-end service portfolio strategy, productization, and financial performance of Managed and Professional Services, including SASE, and advanced security services. The VP will drive the evolution of Lumen's "service wrapper" strategy-creating differentiated, scalable offerings that enhance the value of Lumen's network and enable enterprise customers to modernize their infrastructure.
Operating at the intersection of Product, Sales, Operations, Legal, and Finance, this leader will define how services are built, packaged, priced, sold, and governed-ensuring alignment across the organization to deliver profitable growth and exceptional customer outcomes.
This is a highly cross-functional leadership role requiring strong business ownership, strategic vision, and the ability to influence execution across a large, matrixed organization.
**The Main Responsibilities**
Product Strategy & Portfolio Ownership
Own the Managed Network and Security Services portfolio strategy, vision, roadmap, and lifecycle management
Define and evolve offerings across SASE, NaaS, and security services (e.g., MDR, XDR, ZTNA)
Lead service productization, packaging, pricing, SLAs, and standardization to enable scalable delivery
Drive Lumen's "service wrapper" strategy, increasing the value and attach of services to core network offerings
Business Ownership & Financial Performance
Own the business performance of the portfolio, revenue growth, margin expansion, and cost alignment
Partner with Finance to develop pricing strategies, financial models, and investment cases
Identify and execute opportunities to increase attach rates, customer lifetime value, and service adoption
Define KPIs and performance metrics to track success and inform strategic decisions
Cross-Functional Leadership
Partner closely with Operations to ensure services are deliverable, scalable, and aligned with cost and quality targets
Collaborate with Sales to develop GTM strategies, enablement, and sales plays
Work with Legal to standardize contracts, SLAs, and commercial frameworks
Align with Engineering and Architecture to ensure technical feasibility and roadmap alignment
Act as the central point of accountability for aligning all functions to deliver the portfolio successfully
GTM & Commercialization
Define and enable GTM strategies, including segmentation, positioning, and solution bundling
Support Sales in driving adoption of managed services through clear value propositions and repeatable sales motions
Develop strategic partnerships with key vendors and ecosystem partners to enhance offerings
Innovation & Portfolio Evolution
Continuously evolve the portfolio to align with emerging enterprise needs, including multi-cloud, edge, and AI-driven workloads
Drive adoption of automation, AI, and service intelligence to improve scalability and differentiation
Identify gaps in the portfolio and lead development of new services to address market demand
Customer & Market Alignment
Ensure the portfolio reflects real customer needs through ongoing engagement with key clients and market feedback
Partner with Customer Experience and Operations to improve service outcomes, satisfaction, and retention
Represent Lumen externally as a thought leader in managed network and security services
Leadership Profile:
Product-oriented business leader with a strong sense of ownership and accountability
Highly collaborative, with the ability to influence without direct authority
Strategic thinker who can translate vision into practical, scalable offerings
Customer-focused, with a passion for delivering meaningful business outcomes
Operates with a growth mindset and drives continuous improvement across the organization
**What We Look For in a Candidate**
Required
+ 15+ years of experience in Product Management, Managed Services, or related leadership roles within telecom, technology, or MSP environments
+ Proven experience owning and scaling service portfolios with clear financial accountability
+ Strong understanding of Managed Network and Security domains, including SD-WAN, SASE, NaaS, and enterprise security services
+ Demonstrated success in productizing services (packaging, pricing, lifecycle management)
+ Experience operating in a highly matrixed organization, driving alignment across Product, Sales, Operations, Legal, and Finance
+ Strong commercial acumen with ability to connect product decisions to financial outcomes
+ Executive presence with ability to influence senior stakeholders and drive cross-functional execution
+ Analytical mindset with experience leveraging data and metrics to guide decisions
Preferred
+ MBA or CS degree a plus
+ Experience in product design or engineering background a plus
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$211,163 - $281,551 in all states.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits ( Structure
\#LI-Remote
**What to Expect Next**
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Privacy Notice**
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Privacy Notice, please visit:
job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.