Client Relationship Associate

The Universal Banker/Teller position is responsible for providing customers with friendly, efficient, and professional service in an accurate and timely manner at all times by processing account transactions, cross-selling the Bank’s products and services, opening, maintaining and closing of all account types, and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff. This position is responsible for managing and balancing a cash drawer in an accurate manner. 

This role will be filled at either the Universal Teller or Universal Banker level. Candidates with prior banking experience, lending knowledge or advanced sales skills may be considered for the Universal Banker Level, while entry-level or developing candidates may be considered for the Universal Teller level. The final job title, scope of responsibilities, and compensation will be determined based on the selected candidate’s experience, qualifications, and business needs.

This is a full-time position working Monday - Friday, 8:30am-5:00pm out of our St. Paul branch.  This position is responsible for proactively identifying the needs of current and prospective customers in an efficient, professional and timely manner. May have to refer customers to other departments of Coulee Bank when necessary, in a professional and effective manner.

Do you love meeting and talking to people? Are you passionate about helping others and making a difference in your community?

 As a Coulee Bank Universal Banker, you are outgoing, friendly, and a compassionate team player. You are willing to take the first step to proactively reach out to potential new customers. This includes going out into the community and introducing yourself as well as reaching out to businesses via phone. You enjoy interacting with both coworkers as well as customers and are not afraid to approach people to make sure they are being helped in a timely manner and to assist them with their financial goals.  

A Day in the Life of a Banker

You are the main point of contact for customers opening new accounts as well as consumer loans. You will also handle account maintenance, trouble shoot account issues, and assist with any other customer inquiries. Also, you are able and willing to help your co-workers in the teller line if they require it. And, most of all, you can have pride in working to grow the bank through proactive sales activities both inside and outside the bank!

About Coulee Bank

Coulee Bank is a family owned community bank with a long-standing tradition of excellent service with strong roots within the communities we serve. Our mission is simple: Doing the Right Thing for Our Clients & Colleagues. 

Build a career in the financial industry with pathways for advancements.

We recognize that our success is based on the quality and dedication of our team members. That's why we will continually invest in your growth by providing ongoing training and professional development opportunities that deepen your skills and optimize your expertise in the financial industry.  

Qualifications

To be successful in this role, you will have a minimum of a high school diploma or equivalent and one year of teller/banking experience. In addition, your written and oral communications skills are top notch and will help you to listen and identify customer’s financial needs to better support their financial growth. You are a problem-solver that is not afraid to make a decision and are able to take initiative without being asked.  

 Why work at Coulee Bank 

• Generous Compensation and Benefits Package
• 401K Match
• Profit Sharing
• $300 Health and Wellness Reimbursement
• $100 Coulee Clothing Attire
• Tuition reimbursement
• Paid Volunteer Time

Pay Range: The likely salary range for this position is: $18.50 -$26.00/hr plus incentives and potential for annual bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Salary will be determined based on experience and could fall outside of this range.

Coulee Bank is an equal opportunity employer committed to creating a diverse workforce. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. 

Compensation details: 18.5-26 Hourly Wage

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