Bilingual Customer Service Representative

Customer Service Representative

Location: 110 W Rolly St, Henderson, NV 89015

Pay: $17/hour plus commissions

Hours: Full time: 40 hours/week

Company Overview: Nevada Pic A Part is more than just a salvage yard it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!

Summary: Working at Nevada Pic A Part means being part of a fast-paced, team-driven environment where hands-on learning and problem-solving are encouraged and rewarded. Employees get the unique opportunity to develop an understanding of automotive parts while interacting with our unique customer base. Plus, with a supportive atmosphere that values growth, innovation, and customer satisfaction, it's an ideal place for those passionate about cars and making a difference!

Qualifications:

• Punctual
• Knowledge of auto and truck parts
• Able to work both independently and as part of a team
• Strong customer service skills with a friendly attitude
• Self-starter, reliable, and a problem-solver
• Able to expedite tasks while remaining accurate
• Bilingual preferred (English-Spanish)

Essential Duties and Responsibilities:

• Perform storefront opening and closing procedures
• Eagerly greet customers and offer assistance in finding cars and parts using company software
• Accurately follow and carry out company policies and operating procedures
• Provide fast, friendly, and accurate customer service at the entrance and exit
• Accurately identify auto and truck parts for purchase
• Handle card and cash transactions using company point of sale system

Benefits:

• Health/Dental/Vision insurance after 60 days
• 401 K with company matching after a year of employment
• Paid time off after 90 days
• 9 paid working holidays