Senior Escalation Manager, Enterprise Storage Exec Liaison

A technology company is seeking a Technical Customer Escalation Manager to serve as the primary point of contact for high-severity incidents in cloud and on-premise storage. The role requires 5+ years of experience in escalation management, strong technical acumen, and excellent communication skills. You will establish executive relationships, coordinate resolutions across teams, and analyze escalation trends. This position offers a competitive salary, pre-IPO stock options, and a flexible time-off policy. #J-18808-Ljbffr