Global CS Operating Model Lead

A leading software company is seeking a Customer Success Operating Model Lead to define and govern the customer success operating model. This individual will ensure alignment across Customer Success, Value Advisory, and Product teams, focusing on system design, governance, and establishing clear roles and workflows. Candidates should have 6–10+ years of relevant experience and strong influence abilities without direct authority. The position is critical for aligning customer engagements and driving measurable outcomes. #J-18808-Ljbffr