Commercial Service Sales Account Manager
Carrier, Clifton, NJ, United States
Overview
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Since inventing modern air conditioning in 1902, we lead with purpose and a world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
As the
Commercial Service Account Manager , you will be responsible for pursuing opportunities for service agreements, quick-turn projects to keep our customers operating effectively, and pursuing large opportunities that help customers modernize their equipment. This role is a great fit for someone who excels at building relationships, provides outstanding customer service, and enjoys working with cross-functional teams. It is ideal for those who can assess and understand both the immediate and future needs of customers.
Responsibilities
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e., service agreements, repairs and modernizations).
Create and maintain Sales Territory and Account plans where necessary.
Present at customer seminars to develop new and existing customer relationships and opportunities.
Promote Carrier value proposition linking customer objectives to Carrier solutions.
Utilize CRM to manage customer interactions, activities, and opportunity pipeline.
Attract new customers and build share value with existing customers.
Seek out and access new service agreement opportunities with existing and new prospect customers, and respond to repair opportunities.
Establish credibility with knowledge of Carrier products/solutions and develop lasting customer relationships.
Clearly articulate the value of Carrier’s offerings and how they map to customer needs.
Assess the Customer’s buying stage and adjust selling accordingly; deliver effective presentations and communications.
Prioritize best opportunities and respond to customer requirements in a timely manner.
Obtain bookings and orders in a timely manner and consistently achieve sales metrics and annual targets.
Effectively negotiate service agreement renewals when required.
Required Qualifications
High School Diploma or GED.
2+ years of sales experience within the HVAC services or building automation industry.
Must be able to lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms.
Preferred Qualifications
Extremely comfortable operating in a technical environment utilizing Microsoft-based software.
Strong sales
egotiation skills with goal orientation, time management, and organizational skills.
Demonstrated written, verbal and presentation skills to develop expectations and relationships with internal and external customers.
Ability to sell directly to end-user customers and sell service agreements.
Demonstrates ability to cross-sell and upsell within existing customer base.
Ability to work in a highly team-oriented and dynamic environment; self-motivated with the ability to manage multiple projects.
Demonstrates ability to proactively identify opportunities for preventative repair/upgrade packages.
Pay Range The annual salary for this position is between $79,000.00 and $158,000.00. Factors which may affect pay within this range include skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Health Care Benefits: Medical, Dental, Vision; Wellness incentives.
Retirement Benefits.
Time off and Leave: Paid vacation days, sick days, personal leave, holidays; parental, family and medical leave; bereavement; jury duty; military leave; purchased vacation.
Disability: Short-term and long-term disability.
Life Insurance and AD&D.
Tax-Advantaged Accounts: HSA, HCFSA, DCA.
Tuition Assistance.
EEO Statement Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com.
Application Timelines Applications will be accepted for at least 3 days from the Job Posting Date: 7 April 2026.
#J-18808-Ljbffr
As the
Commercial Service Account Manager , you will be responsible for pursuing opportunities for service agreements, quick-turn projects to keep our customers operating effectively, and pursuing large opportunities that help customers modernize their equipment. This role is a great fit for someone who excels at building relationships, provides outstanding customer service, and enjoys working with cross-functional teams. It is ideal for those who can assess and understand both the immediate and future needs of customers.
Responsibilities
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e., service agreements, repairs and modernizations).
Create and maintain Sales Territory and Account plans where necessary.
Present at customer seminars to develop new and existing customer relationships and opportunities.
Promote Carrier value proposition linking customer objectives to Carrier solutions.
Utilize CRM to manage customer interactions, activities, and opportunity pipeline.
Attract new customers and build share value with existing customers.
Seek out and access new service agreement opportunities with existing and new prospect customers, and respond to repair opportunities.
Establish credibility with knowledge of Carrier products/solutions and develop lasting customer relationships.
Clearly articulate the value of Carrier’s offerings and how they map to customer needs.
Assess the Customer’s buying stage and adjust selling accordingly; deliver effective presentations and communications.
Prioritize best opportunities and respond to customer requirements in a timely manner.
Obtain bookings and orders in a timely manner and consistently achieve sales metrics and annual targets.
Effectively negotiate service agreement renewals when required.
Required Qualifications
High School Diploma or GED.
2+ years of sales experience within the HVAC services or building automation industry.
Must be able to lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms.
Preferred Qualifications
Extremely comfortable operating in a technical environment utilizing Microsoft-based software.
Strong sales
egotiation skills with goal orientation, time management, and organizational skills.
Demonstrated written, verbal and presentation skills to develop expectations and relationships with internal and external customers.
Ability to sell directly to end-user customers and sell service agreements.
Demonstrates ability to cross-sell and upsell within existing customer base.
Ability to work in a highly team-oriented and dynamic environment; self-motivated with the ability to manage multiple projects.
Demonstrates ability to proactively identify opportunities for preventative repair/upgrade packages.
Pay Range The annual salary for this position is between $79,000.00 and $158,000.00. Factors which may affect pay within this range include skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Health Care Benefits: Medical, Dental, Vision; Wellness incentives.
Retirement Benefits.
Time off and Leave: Paid vacation days, sick days, personal leave, holidays; parental, family and medical leave; bereavement; jury duty; military leave; purchased vacation.
Disability: Short-term and long-term disability.
Life Insurance and AD&D.
Tax-Advantaged Accounts: HSA, HCFSA, DCA.
Tuition Assistance.
EEO Statement Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com.
Application Timelines Applications will be accepted for at least 3 days from the Job Posting Date: 7 April 2026.
#J-18808-Ljbffr