Enterprise Application Administrator for eProcurement
The University of North Carolina at Greensboro, Greensboro, NC, United States
Position Summary
This position serves as the institutional Application Administrator and IT System Administrator for the University's enterprise eProcurement and related financial systems supporting the Source-to-Pay lifecycle. This includes: JAGGAER eProcurement, and integrations with Emburse and Ellucian Banner, as well as backup administrator duties for systems such as PaymentWorks and PCard Administration. System administrators exercise independent technical authority while following institutional and regulatory standards. This position is accountable for lifecycle management, technical enablement, system availability, security, access management, configuration, data integrity, integrations, and compliance for applications with division-wide and institution-wide impact. Failures or security issues associated with the systems administered by this role may elevate to executive IT leadership (CIO/CISO), making this position accountable for audit findings, continuity of operations, and risk mitigation. This position owns privileged access and security design for enterprise applications assigned to it, including user roles, administrative permissions, and access reviews in alignment with institutional audit and compliance requirements. This position is accountable for protecting sensitive data through appropriate access controls, configuration management, and vendor security coordination. This position ensures that system configurations, upgrades, and integrations adhere to University standards and do not introduce audit risk, data exposure, or compliance failures (e.g. FERPA, HIPAA, SOX, PCI, or other applicable regulations). This position maintains operational continuity and availability of enterprise systems by proactively managing system performance, capacity, and user-impacting behaviors. This role plans upgrades and designs integrations, evaluating vendor releases, patches, and roadmap changes to ensure availability and stability for all users, and serves as the primary escalation point for production incidents and system failures, coordinating response activities with vendors, infrastructure teams, and integration partners. This position ensures coverage is in place to mitigate institutional risk during staff absences or turnover by providing cross‑training and system and process documentation. This role also supports continuous improvement efforts across the systems it administers. Minimum Qualifications
Bachelor's degree from an appropriately accredited institution and two to four years of experience administering enterprise applications with system-wide impact, or an equivalent combination of education and experience. Demonstrated responsibility for system configuration, access management, integrations, and operational support. Preferred Qualifications
5+ years of experience serving as an application administrator for ERP, eProcurement, or financial management systems in higher education (e.g. Ellucian Banner, JAGGAER, Emburse, PaymentWorks). Experience managing vendor relationships, integrations, audits, and institution-wide system changes.
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This position serves as the institutional Application Administrator and IT System Administrator for the University's enterprise eProcurement and related financial systems supporting the Source-to-Pay lifecycle. This includes: JAGGAER eProcurement, and integrations with Emburse and Ellucian Banner, as well as backup administrator duties for systems such as PaymentWorks and PCard Administration. System administrators exercise independent technical authority while following institutional and regulatory standards. This position is accountable for lifecycle management, technical enablement, system availability, security, access management, configuration, data integrity, integrations, and compliance for applications with division-wide and institution-wide impact. Failures or security issues associated with the systems administered by this role may elevate to executive IT leadership (CIO/CISO), making this position accountable for audit findings, continuity of operations, and risk mitigation. This position owns privileged access and security design for enterprise applications assigned to it, including user roles, administrative permissions, and access reviews in alignment with institutional audit and compliance requirements. This position is accountable for protecting sensitive data through appropriate access controls, configuration management, and vendor security coordination. This position ensures that system configurations, upgrades, and integrations adhere to University standards and do not introduce audit risk, data exposure, or compliance failures (e.g. FERPA, HIPAA, SOX, PCI, or other applicable regulations). This position maintains operational continuity and availability of enterprise systems by proactively managing system performance, capacity, and user-impacting behaviors. This role plans upgrades and designs integrations, evaluating vendor releases, patches, and roadmap changes to ensure availability and stability for all users, and serves as the primary escalation point for production incidents and system failures, coordinating response activities with vendors, infrastructure teams, and integration partners. This position ensures coverage is in place to mitigate institutional risk during staff absences or turnover by providing cross‑training and system and process documentation. This role also supports continuous improvement efforts across the systems it administers. Minimum Qualifications
Bachelor's degree from an appropriately accredited institution and two to four years of experience administering enterprise applications with system-wide impact, or an equivalent combination of education and experience. Demonstrated responsibility for system configuration, access management, integrations, and operational support. Preferred Qualifications
5+ years of experience serving as an application administrator for ERP, eProcurement, or financial management systems in higher education (e.g. Ellucian Banner, JAGGAER, Emburse, PaymentWorks). Experience managing vendor relationships, integrations, audits, and institution-wide system changes.
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