Lead Continuous Improvement Specialist - 90407678 - Chicago
Amtrak, Chicago, IL, United States
Amtrak connects businesses and communities across the country.
Job Summary Support and facilitate cross‑functional Lean and Continuous Improvement initiatives to deliver operational and financial improvements. Coach project teams in Lean methods, partner with business and functional leaders to implement change, and help establish and deploy standard work practices. Contribute to measurable cost savings, cost avoidance, and revenue increases aligned to project goals, and support the Amtrak‑wide Continuous Improvement program, culture, and community of practice.
Essential Functions
Lead cross-functional continuous improvement projects, leverage results across the organization.
Conduct GEMBA observations, build Value Stream Maps, and establish KPI metrics using statistics.
Drive standardized process improvement methodology to facilitate the recurrence of customer‑facing defects.
Employ Lean Six Sigma (LSS) processes and manage process improvement initiatives.
Communicate project status effectively.
Minimum Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 6 years of relevant work experience.
Preferred Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 8 years of relevant work experience.
Continuous Improvement experience.
Project management experience.
Certified Associate in Project Management (CAPM).
Lean Six Sigma Green Belt, Lean Leader, or equivalent certification.
Organizational Change Management certifications and experience.
Agile experience.
Dashboard design and/or dashboard creation experience.
Transportation industry experience.
Knowledge, Skills, and Abilities
Basic knowledge of Lean principles and tools.
Ability to develop and validate process flow diagrams.
Strong knowledge of MS Office Suite including Word, Excel, PowerPoint, and Visio.
Competencies: results oriented, able to influence without authority, initiative, communication; change agent.
Strong planning, organizing, and time management skills with the ability to collaborate with business owners and prioritize multiple project needs.
Strong analytical skills and business intuition.
Strong process analysis, design, or redesign experience.
Salary and Benefits The salary range is $94,300.00 – $122,256.00. Pay is based on several factors including education, work experience, certifications, and, where applicable, a geo‑pay differential. Amtrak may offer additional incentive and pay programs, including a short‑term incentive bonus. Benefits include health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401(k) retirement plan with employer match; life insurance; short and long‑term disability insurance; paid time off; backup care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges.
Other Information Requisition ID: 166258 Work Arrangement: 06‑Onsite, 4/5 Days Relocation Offered: No Travel Requirements: Up to 25%
Amtrak is committed to a safe workplace free of drugs and alcohol. All positions require a pre‑employment background check, including prior employment verification, a criminal history check, and a drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute or regulation that legalizes or decriminalizes marijuana use. Amtrak’s pre‑employment drug testing program is administered in accordance with DOT regulations and applicable law.
Amtrak is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, marital status, or sexual orientation, and other protected characteristics.
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Job Summary Support and facilitate cross‑functional Lean and Continuous Improvement initiatives to deliver operational and financial improvements. Coach project teams in Lean methods, partner with business and functional leaders to implement change, and help establish and deploy standard work practices. Contribute to measurable cost savings, cost avoidance, and revenue increases aligned to project goals, and support the Amtrak‑wide Continuous Improvement program, culture, and community of practice.
Essential Functions
Lead cross-functional continuous improvement projects, leverage results across the organization.
Conduct GEMBA observations, build Value Stream Maps, and establish KPI metrics using statistics.
Drive standardized process improvement methodology to facilitate the recurrence of customer‑facing defects.
Employ Lean Six Sigma (LSS) processes and manage process improvement initiatives.
Communicate project status effectively.
Minimum Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 6 years of relevant work experience.
Preferred Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 8 years of relevant work experience.
Continuous Improvement experience.
Project management experience.
Certified Associate in Project Management (CAPM).
Lean Six Sigma Green Belt, Lean Leader, or equivalent certification.
Organizational Change Management certifications and experience.
Agile experience.
Dashboard design and/or dashboard creation experience.
Transportation industry experience.
Knowledge, Skills, and Abilities
Basic knowledge of Lean principles and tools.
Ability to develop and validate process flow diagrams.
Strong knowledge of MS Office Suite including Word, Excel, PowerPoint, and Visio.
Competencies: results oriented, able to influence without authority, initiative, communication; change agent.
Strong planning, organizing, and time management skills with the ability to collaborate with business owners and prioritize multiple project needs.
Strong analytical skills and business intuition.
Strong process analysis, design, or redesign experience.
Salary and Benefits The salary range is $94,300.00 – $122,256.00. Pay is based on several factors including education, work experience, certifications, and, where applicable, a geo‑pay differential. Amtrak may offer additional incentive and pay programs, including a short‑term incentive bonus. Benefits include health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401(k) retirement plan with employer match; life insurance; short and long‑term disability insurance; paid time off; backup care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges.
Other Information Requisition ID: 166258 Work Arrangement: 06‑Onsite, 4/5 Days Relocation Offered: No Travel Requirements: Up to 25%
Amtrak is committed to a safe workplace free of drugs and alcohol. All positions require a pre‑employment background check, including prior employment verification, a criminal history check, and a drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute or regulation that legalizes or decriminalizes marijuana use. Amtrak’s pre‑employment drug testing program is administered in accordance with DOT regulations and applicable law.
Amtrak is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, marital status, or sexual orientation, and other protected characteristics.
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