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Customs Trade Specialist

FedEx Logistics, Memphis, TN, United States


Overview Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. May process commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated damages through classification and the applications of proper duty preference. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx opcos, customers and government agencies to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings. Performs entry reconciliations as needed. Ensure all government and organizational policies are followed. Follow up on Customs matters and resolve problems. Performs entry reviews as needed. Performs other duties as assigned. Paid Training Provided.

Responsibilities

Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide customer service and ensure high-level service to internal and external stakeholders.

Process commodities identified as requiring specialized processing to reduce risk of penalties through correct classification and duty preference.

Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet or customs sources.

Data entry and processing of import-related documentation for submission to US Customs; handle all Participating Government Agencies (PGA).

Maintain current shipment documentation in compliance with record-keeping requirements.

Adhere to international importing and exporting regulations.

Collaborate with internal staff, departments, other FedEx opcos, customers and government agencies to deliver service excellence.

Process agency brokerage shipments; may handle remote filings.

Perform entry reconciliations and entry reviews as needed.

Follow up on Customs matters and resolve problems; perform other duties as assigned.

Qualifications

HS Diploma or GED required. Minimum of 12 months of industry experience preferred. Minimum of 6 months work experience required.

Data entry/keyboard experience required; working knowledge of MS Office and email applications (e.g., Outlook) using multiple screens and windows.

Excellent verbal and written communication skills; strong organizational and interpersonal skills; problem-solving abilities.

Ability to handle a high volume of work and time-sensitive tasks; able to work independently with minimum supervision.

Ability to use multiple systems and reference materials; interact with customers, carriers, brokers, government agencies, internal staff, and management at all levels.

Knowledge of customs regulations and Harmonized Tariff Schedule preferred.

Preferred Qualifications

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.

Pay Pay:

15.80 - 25.02 USD Hourly

Schedule Additional Details:

Monday-Friday 8:00-4:30 EST

Equality and Accessibility FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights

Pay Transparency

Notice FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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