Customs Specialist
Kuehne+Nagel, New York, NY, United States
It's more than a job
As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self‑care routine. It’s import and export work, but it’s also so much more than we imagine.
Reporting to the Customs Supervisor, you will be responsible for ensuring the compliant and timely cross‑border movement of goods. This role prepares and validates import documentation, calculates applicable duties and taxes, and submits accurate electronic entries in accordance with regulatory requirements. You will also serve as a key liaison between importers, carriers, and government agencies—including U.S. Customs and Border Protection (CBP)—to facilitate customs clearance, resolve issues, and minimize shipment delays.
How you create impact
Preparation of all documents necessary to clear merchandise through US Customs & Border Protection, PGA’s (Participating Governmental Agencies i.e. FDA, EPA, DOT, FCC, Fish and Wildlife)
Ensure timely arrival and readiness to work at your assigned starting time
Process shipments within department guidelines according to NBSC Customer list/ Controlling branch instructions
Ensure timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG’s
Classify goods according to the customers SOP’s and/or instructions
Check Cargowise “buckets” daily to ensure all steps in entry/brokerage processes are being followed
Document review and assessment for accuracy, verification of critical data elements for entry processing
Scanning, archiving of entry document images and communicate entry # and entry status to carrier
Communicate documentation discrepancies to supervisor and/or controlling branch
Request or compile any necessary import documentation from client
Manage and assist to resolve all customer queries and ensure resolution of all problems
Interact closely with internal customers/departments to ensure customer service levels are achieved
Achieve minimum prescribed hours of training each year
What we would like you to bring
HS Diploma or Bachelors degree is desirable
2+ years of experience in Customs brokerage handling import shipments
Proficiency in customs brokerage software (e.g., Cargowise) and Microsoft Office Suite is an asset
Knowledge on Incoterms, CBP regulations, FDA Prior Notice, and other HTSUS Classification import processes.
Ability to multi-task, attention to detail, analyze complex regulatory requirements, and ensure 100% compliance
What's in it for you At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $26.44 and $29.00. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401(k) retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Equal Employment Kuehne+Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1‑800‑267‑1326 during the hours of 8:00 am – 5:00 pm EST; Monday through Friday or via e‑mail at HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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Reporting to the Customs Supervisor, you will be responsible for ensuring the compliant and timely cross‑border movement of goods. This role prepares and validates import documentation, calculates applicable duties and taxes, and submits accurate electronic entries in accordance with regulatory requirements. You will also serve as a key liaison between importers, carriers, and government agencies—including U.S. Customs and Border Protection (CBP)—to facilitate customs clearance, resolve issues, and minimize shipment delays.
How you create impact
Preparation of all documents necessary to clear merchandise through US Customs & Border Protection, PGA’s (Participating Governmental Agencies i.e. FDA, EPA, DOT, FCC, Fish and Wildlife)
Ensure timely arrival and readiness to work at your assigned starting time
Process shipments within department guidelines according to NBSC Customer list/ Controlling branch instructions
Ensure timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG’s
Classify goods according to the customers SOP’s and/or instructions
Check Cargowise “buckets” daily to ensure all steps in entry/brokerage processes are being followed
Document review and assessment for accuracy, verification of critical data elements for entry processing
Scanning, archiving of entry document images and communicate entry # and entry status to carrier
Communicate documentation discrepancies to supervisor and/or controlling branch
Request or compile any necessary import documentation from client
Manage and assist to resolve all customer queries and ensure resolution of all problems
Interact closely with internal customers/departments to ensure customer service levels are achieved
Achieve minimum prescribed hours of training each year
What we would like you to bring
HS Diploma or Bachelors degree is desirable
2+ years of experience in Customs brokerage handling import shipments
Proficiency in customs brokerage software (e.g., Cargowise) and Microsoft Office Suite is an asset
Knowledge on Incoterms, CBP regulations, FDA Prior Notice, and other HTSUS Classification import processes.
Ability to multi-task, attention to detail, analyze complex regulatory requirements, and ensure 100% compliance
What's in it for you At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $26.44 and $29.00. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401(k) retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Equal Employment Kuehne+Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1‑800‑267‑1326 during the hours of 8:00 am – 5:00 pm EST; Monday through Friday or via e‑mail at HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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