Customer Relationship Specialist
The Bank of Missouri, Branson, MO, United States
About this job
The Customer Relationship Assistant (CRA) performs a variety of tasks, the most important of which involves serving as the first point of contact for our customers. The CRA is expected to maintain the highest standard of service while providing assistance to current and potential customers who seek guidance with routine transactions, have questions about new services and products or have issues they may be experiencing. Benefits
Personal paid time off, as eligible 401K and Employee Stock Option Plan, as eligible Fitness reimbursement Learning, development and growth opportunities Responsibilities
Understand and protect all customer information, while adhering to all customer confidentiality procedures. Cultivate and strengthen and maintain relationships with our customers. Act as a financial partner by servicing the customer’s needs, understanding how they bank, and recognizing opportunities. Maintain a thorough knowledge and understanding of the products and services we have to offer. Perform a wide range of services including deposit account opening, servicing and maintenance accounts, account closings, and daily customer transactions to ensure that applicable regulations, disclosures, policies and procedures are followed. Perform business development functions to help originate new business. Foster teamwork and collaboration to build relationships with team members and other departments. Be positive, professional and proactive in everyday interactions with coworkers and customers. Take the initiative to learn and grow professionally. Complete required training in a timely manner. Qualifications
High school diploma or GED; two to three years bank-related experience and/or training, or an equivalent combination of education and experience. Customer service and cash handling skills are preferred. Must be eager and willing to learn. The Bank of Missouri is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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The Customer Relationship Assistant (CRA) performs a variety of tasks, the most important of which involves serving as the first point of contact for our customers. The CRA is expected to maintain the highest standard of service while providing assistance to current and potential customers who seek guidance with routine transactions, have questions about new services and products or have issues they may be experiencing. Benefits
Personal paid time off, as eligible 401K and Employee Stock Option Plan, as eligible Fitness reimbursement Learning, development and growth opportunities Responsibilities
Understand and protect all customer information, while adhering to all customer confidentiality procedures. Cultivate and strengthen and maintain relationships with our customers. Act as a financial partner by servicing the customer’s needs, understanding how they bank, and recognizing opportunities. Maintain a thorough knowledge and understanding of the products and services we have to offer. Perform a wide range of services including deposit account opening, servicing and maintenance accounts, account closings, and daily customer transactions to ensure that applicable regulations, disclosures, policies and procedures are followed. Perform business development functions to help originate new business. Foster teamwork and collaboration to build relationships with team members and other departments. Be positive, professional and proactive in everyday interactions with coworkers and customers. Take the initiative to learn and grow professionally. Complete required training in a timely manner. Qualifications
High school diploma or GED; two to three years bank-related experience and/or training, or an equivalent combination of education and experience. Customer service and cash handling skills are preferred. Must be eager and willing to learn. The Bank of Missouri is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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