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Retail Contract Analyst IV

Vistra Corp., Irving, TX, United States


Job Summary Within Vistra Corp, an Analyst job function has been created to undertake policy definition and approval, customer experience definition, strategic positioning, and other similar functions associated with the work streams. As part of this team, the Lead Analyst has responsibility for creating commodity contracts, facilitating negotiations between participating parties, analyzing and developing improvements to business processes, identifying the creation and implementation around each function, managing and integrating processes relating to operations, and delivering an improved customer experience.

Job Description Key Accountabilities

Create non-standard contract documents which will include complex structures and negotiations

Approve and retain manually created contract documents per closure and retention policy

Prioritize contract closure during peak times per the task in the work queue for commodity

Complete day-to-day task in the workflow management system(s) for commodity or non-commodity

Has subject matter expert knowledge to facilitate and lead the negotiation and redline process between Sales, Risk Management and Legal

Utilizes expert knowledge to assist Senior Analysts on the team with complex structures and negotiations

Monitor and assess day-to-day related issues to ensure business practices, policies and procedures are executed in an effective manner

Has subject matter expert responsibility for analyzing and developing improvements to business processes to enhance Vistra Corp effectiveness and efficiency in business markets

Create and maintain ongoing dialogue by providing data expertise and original perspective with strategic partner(s), internal personnel and Vistra Governance to ensure a positive, valued relationship that has unambiguous alignment with business initiatives and changing business need.

Respond to questions from business clients regarding any aspect of contract data

Work under minimal supervision/guidance

Analyze customer feedback to identify solutions to improve and enhance the customers’ experience

Provides first level of technical support to internal stakeholders to resolve issues and drive automation between Salesforce and CLM platforms

Experience with Salesforce Standard and Custom objects, fields, field validation rule

Develop and present regular and timely reports, as needed.

Knowledge and use of contract comparison software for negotiations and template revisions.

Actively participate in cross-functional team activities, offering original perspectives and challenging conventional views.

Develop / deliver management-level presentations to communicate findings and recommendations of deep dive analysis efforts to management.

Education, Experience, & Skill Requirements

2-4 years in contract related work experience. Excellent business and analytical acumen

2-4+ years experience in a customer-focused and/or project coordination role

2-4+ years contract and negotiation experience preferred

Excellent negotiating, consensus building and conflict resolution skills

Able to effectively contribute to and lead small work groups, process team and focus groups

Advanced Skill in using computer software applications such as MS Office products, SAP, Sales Force, Workshare Compare and various CLM platforms

Extensive communication and teamwork skills with both internal and external customers

Demonstrated ability to work effectively in a rapidly changing environment

Excellent interpersonal skills and strong team player

Must be able to build relationships with key internal customers.

Experience gained through college degree program and/or certifications ins applicable to above skills

Key Metrics

Provide Direction and Guidance to peer Analysts

Participate in the development of clear, concise, and effective executive level reporting and presentations

High level of initiative in terms of learning the business and contributing to design based on analysis

Approve, execute and retain contracts according to policy

Versatility in the request being worked based on the queue and contract knowledge

Maintain contract creation timeliness, completeness and accuracy

Contract file completeness

Clear, concise, and effective communication with internal customers and executive management

Job Family Marketing

Company Vistra Retail Operations Company

Locations Irving, Texas

EEO Statement It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

Disability Assistance If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.

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