Hospitality - Sr. Business Development Specialist
Visual Comfort & Co., Lansing, MI, United States
Overview
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.
This position is responsible for identifying and partnering with new customers, cultivating relationships with existing customers, and supporting customer acquisition, growth, and retention initiatives. This role focuses on driving significant growth for the organization, targeting developers, design firms, and procurement firms in the luxury Hospitality segment.
This is a 1099 position.
What success looks like
Leads all aspects of the project life-cycle, from specification to procurement, marketing and operational resources to assist in solution development or implementation.
Ability to access target customers and project leads; conduct 16 face to face sales calls per week
Ability to effectively present Visual Comfort’s value proposition in order to influence customers
Network with developers, design and procurement firms.
Adept at managing existing customers to ensure retention and continued sales growth.
Uses proprietary CRM to manage a priority-based schedule with existing and target customers
Develop a strong knowledge of Visual Comfort’s product offering, service value propositions, and operating systems
Capable of analyzing and interpreting data to drive decision making
Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
Exhibits and adheres to the established Visual Comfort Company Values.
Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.
Ability to work as a 1099 employee
What you will bring
5+ years in FF&E product sales in the Hospitality industry
A comprehensive understanding of the FF&E, and/or lighting specifiers
Bachelor’s degree (BA/BS) in Business Administration, Hospitality Management, Marketing, or a related field required.
Proven track record of cultivating relationships with key decision makers in the specification, approval, and purchasing process
Passion for design and construction markets
Strong analytical and decision-making skills
Independent, proactive and self-motivated person who will offer exceptional service to our customers
Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
Proficient computer skills utilizing the Microsoft Office Suite of software, including word processing, presentations, spreadsheets, and Outlook. Experience with a CRM system preferred.
Ability to understand and adapt to complex distribution channels
Able to quickly develop rapport and credibility
Exceptional organizational and time management skills, with a strong attention to detail
Ability to prioritize and handle multiple tasks and changing priorities
Demonstrate exceptional communication across all contact channels, including email, chat and phone
Available to work a flexible schedule including weekends, early mornings, late evenings
Equivalent combinations of education and experience will be considered for this role
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This position is responsible for identifying and partnering with new customers, cultivating relationships with existing customers, and supporting customer acquisition, growth, and retention initiatives. This role focuses on driving significant growth for the organization, targeting developers, design firms, and procurement firms in the luxury Hospitality segment.
This is a 1099 position.
What success looks like
Leads all aspects of the project life-cycle, from specification to procurement, marketing and operational resources to assist in solution development or implementation.
Ability to access target customers and project leads; conduct 16 face to face sales calls per week
Ability to effectively present Visual Comfort’s value proposition in order to influence customers
Network with developers, design and procurement firms.
Adept at managing existing customers to ensure retention and continued sales growth.
Uses proprietary CRM to manage a priority-based schedule with existing and target customers
Develop a strong knowledge of Visual Comfort’s product offering, service value propositions, and operating systems
Capable of analyzing and interpreting data to drive decision making
Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
Exhibits and adheres to the established Visual Comfort Company Values.
Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.
Ability to work as a 1099 employee
What you will bring
5+ years in FF&E product sales in the Hospitality industry
A comprehensive understanding of the FF&E, and/or lighting specifiers
Bachelor’s degree (BA/BS) in Business Administration, Hospitality Management, Marketing, or a related field required.
Proven track record of cultivating relationships with key decision makers in the specification, approval, and purchasing process
Passion for design and construction markets
Strong analytical and decision-making skills
Independent, proactive and self-motivated person who will offer exceptional service to our customers
Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
Proficient computer skills utilizing the Microsoft Office Suite of software, including word processing, presentations, spreadsheets, and Outlook. Experience with a CRM system preferred.
Ability to understand and adapt to complex distribution channels
Able to quickly develop rapport and credibility
Exceptional organizational and time management skills, with a strong attention to detail
Ability to prioritize and handle multiple tasks and changing priorities
Demonstrate exceptional communication across all contact channels, including email, chat and phone
Available to work a flexible schedule including weekends, early mornings, late evenings
Equivalent combinations of education and experience will be considered for this role
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