Sr. Communications Specialist - Americas Distribution Services Division (ADSD)
Caterpillar Inc., Irving, TX, United States
Overview
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Responsibilities
Own dealer executive communications, including strategy, development, governance and execution.
Manage other dealer communications in partnership with the global distribution services teams.
Provide strategic communications support for the Distribution Center of Excellence and its vice president.
Manage ADSD content for the quarterly dealer newsletter, ensuring a strong connection to Caterpillar’s Strategic Plan for Profitable Growth.
Develop, own and execute comprehensive communications plans to drive Commercial Excellence, including messaging and materials that inform, inspire and align employees to business strategy and customer objectives.
Lead strategic communications initiatives that elevate awareness of key efforts that impact dealers, distribution services and employees.
Document dealer communication processes, templates, best practices and standard work, serving as a trusted adviser to other communicators, employees and teams that need to reach dealers.
Apply Lean principles and process excellence to enhance quality and accelerate delivery, ensuring streamlined, defect‑free, high‑impact communications.
Uphold brand standards by maintaining a consistent tone and style across all content, adhering to brand guidelines and voice.
Analyze performance, monitor communications metrics to refine strategies and continuously improve engagement and impact.
Qualifications
Education/experience: College or university degree in communications, marketing, or a related field and/or considerable job‑related experience in corporate communications with proficiency in digital communication tools such as the Microsoft Office Suite.
Planning and organizing: Strong organizational skills with the ability to plan, prioritize and execute multiple projects independently and with urgency; skilled at simplifying complex ideas, anticipating stakeholder needs and adjusting messaging to drive clarity and alignment.
Outcomes focus: Big‑picture thinking and planning; ability to apply organizational acumen and align messaging and deliverables to key customer objectives and strategies.
Communicating for impact: Excellent listening, verbal and written communication skills; develops a clear and complete understanding of needs through careful listening, probing, reflecting, and summarizing.
Copywriting and editing: Strong content creation skills and the ability to edit for various audiences with a relentless commitment to quality.
Interpersonal relationships: Outstanding relationship management; skilled at establishing and maintaining trust with customers, clients, peers and vendors.
Additional Information
This position is located in Peoria, IL, or Irving, TX.
Domestic relocation assistance is available for those who qualify.
Sponsorship is not available.
International and domestic travel up to 10%.
Compensation $112,710.00 – $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job‑related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part‑time employees
Other Requirements This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Legal Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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Responsibilities
Own dealer executive communications, including strategy, development, governance and execution.
Manage other dealer communications in partnership with the global distribution services teams.
Provide strategic communications support for the Distribution Center of Excellence and its vice president.
Manage ADSD content for the quarterly dealer newsletter, ensuring a strong connection to Caterpillar’s Strategic Plan for Profitable Growth.
Develop, own and execute comprehensive communications plans to drive Commercial Excellence, including messaging and materials that inform, inspire and align employees to business strategy and customer objectives.
Lead strategic communications initiatives that elevate awareness of key efforts that impact dealers, distribution services and employees.
Document dealer communication processes, templates, best practices and standard work, serving as a trusted adviser to other communicators, employees and teams that need to reach dealers.
Apply Lean principles and process excellence to enhance quality and accelerate delivery, ensuring streamlined, defect‑free, high‑impact communications.
Uphold brand standards by maintaining a consistent tone and style across all content, adhering to brand guidelines and voice.
Analyze performance, monitor communications metrics to refine strategies and continuously improve engagement and impact.
Qualifications
Education/experience: College or university degree in communications, marketing, or a related field and/or considerable job‑related experience in corporate communications with proficiency in digital communication tools such as the Microsoft Office Suite.
Planning and organizing: Strong organizational skills with the ability to plan, prioritize and execute multiple projects independently and with urgency; skilled at simplifying complex ideas, anticipating stakeholder needs and adjusting messaging to drive clarity and alignment.
Outcomes focus: Big‑picture thinking and planning; ability to apply organizational acumen and align messaging and deliverables to key customer objectives and strategies.
Communicating for impact: Excellent listening, verbal and written communication skills; develops a clear and complete understanding of needs through careful listening, probing, reflecting, and summarizing.
Copywriting and editing: Strong content creation skills and the ability to edit for various audiences with a relentless commitment to quality.
Interpersonal relationships: Outstanding relationship management; skilled at establishing and maintaining trust with customers, clients, peers and vendors.
Additional Information
This position is located in Peoria, IL, or Irving, TX.
Domestic relocation assistance is available for those who qualify.
Sponsorship is not available.
International and domestic travel up to 10%.
Compensation $112,710.00 – $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job‑related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part‑time employees
Other Requirements This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Legal Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
#J-18808-Ljbffr