
*In-House Sales Professional
Hilton Grand Vacations, Celebration, FL, United States
In-House Sales Professional
An In-House Sales Professional with Hilton Grand Vacations is responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.
Responsibilities
Welcome clients and present luxury vacation ownership products to potential buyers.
Maintain effective communication with clients and provide follow-up to ensure customer happiness.
Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
Attend all sales training and sales meetings for key information on product updates.
Apply selling concepts promoted at Hilton Grand Vacations.
Use various forms of communication (email, telephone, online/virtual, and written) to work with guests and owners.
Perform follow-up interactions to complete a sale with guests and owners online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
Generate referral leads with each new customer.
Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
Work well in a team environment.
Qualifications
Must be able to work a flexible work schedule, including weekends and holidays.
Proficiency in English (reading, writing, speaking).
Minimum one year of proven sales experience.
Ability to resolve complex customer service issues.
Proven ability to adapt to changes in a fast-paced environment.
Minimum 6 months of previous timeshare/vacation ownership experience.
High School diploma or equivalent.
Benefits
Uncapped commissions and competitive earning potential of $150,000 - $400,000+ annually (performance-based).
Competitive earnings package (bonus, annual bonus).
Excellent health care options (medical, dental, and vision that encourage preventative care).
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
Automatic enrollment in the HGV matching Retirement Savings Plan.
Go Hilton Team Member Travel Program: up to 30 room nights per year at highly discounted rates and 50% off at participating hotel-operated restaurants; allows sharing discounted room nights with family and friends.
And additional benefits (details available upon request).
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Responsibilities
Welcome clients and present luxury vacation ownership products to potential buyers.
Maintain effective communication with clients and provide follow-up to ensure customer happiness.
Collaborate with Quality Assurance Managers to resolve guest related issues as they arise.
Attend all sales training and sales meetings for key information on product updates.
Apply selling concepts promoted at Hilton Grand Vacations.
Use various forms of communication (email, telephone, online/virtual, and written) to work with guests and owners.
Perform follow-up interactions to complete a sale with guests and owners online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
Generate referral leads with each new customer.
Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
Work well in a team environment.
Qualifications
Must be able to work a flexible work schedule, including weekends and holidays.
Proficiency in English (reading, writing, speaking).
Minimum one year of proven sales experience.
Ability to resolve complex customer service issues.
Proven ability to adapt to changes in a fast-paced environment.
Minimum 6 months of previous timeshare/vacation ownership experience.
High School diploma or equivalent.
Benefits
Uncapped commissions and competitive earning potential of $150,000 - $400,000+ annually (performance-based).
Competitive earnings package (bonus, annual bonus).
Excellent health care options (medical, dental, and vision that encourage preventative care).
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
Automatic enrollment in the HGV matching Retirement Savings Plan.
Go Hilton Team Member Travel Program: up to 30 room nights per year at highly discounted rates and 50% off at participating hotel-operated restaurants; allows sharing discounted room nights with family and friends.
And additional benefits (details available upon request).
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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