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Seasonal Experience Ambassador

CADY, San Jose, CA, United States


Overview CADY is the premier school photography company. We exist to inspire and unleash human potential. Through innovation, creativity, and exceptional service, we create memorable experiences that help people feel confident, celebrated, and empowered. We inspire students, schools, and our team members so they feel accepted and empowered. Your story starts with CADY!

Benefits

Weekly pay

Flexible scheduling

Career advancement with opportunities for promotion

Annual review with merit opportunity

Free annual family portrait session

Referral bonus program

Fun, active and Instagram-worthy studio environment

Team member recognition and rewards programs

Employee assistance programs to support your health and well-being

Job Summary Under the direction of your Studio Manager, The Experience Ambassador plays a key role in delivering an exceptional studio experience while supporting sales performance and operational flow. This position guides clients through the image selection and ordering process, builds meaningful customer relationships, and contributes to achieving studio revenue and service goals.

Essential Job Functions

Customer Experience: Welcome and guide clients through their studio visit; Anticipate needs and resolve concerns; Maintain customer satisfaction scores

Sales & Presentation: Lead image presentation sessions; Recommend products and packages; Support studio revenue targets; Achieve individual and team sales goals

Team & Operations: Coordinate with photographers; Maintain studio appearance; Communicate promotions and brand messaging

Job Requirements

Must be at least 18 years of age

High School diploma or equivalent

Must pass a satisfactory background check

Exceptional interpersonal and communication skills

A positive and proactive attitude with a passion for delivering outstanding service

Ability to multitask and prioritize

Professional demeanor shown in person, on calls and in emails

Excellent organizational skills with strong attention to detail

Able to speak, read and write English

Team player mentality with a willingness to collaborate with colleagues on ideas and initiatives

Flexible with working in a fast-paced environment

Evening and weekend availability expected

Seasonal peak periods

Basic computer / POS system skills

Comfortable with sales goals or commission environments

Reliable transportation

Ability to work weekends / peak seasons

Physical Requirements and Environmental Factors

Extended periods of viewing computer screens

Able to remain standing and active for extended periods (up to 6+ hours)

Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded area)

Able to move up to 20 lbs

Able to communicate verbally with team members and customers

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