Communications Specialist
YMCA of Metropolitan Chicago, Chicago, IL, United States
The Communications Specialist plays a key role in advancing the YMCA of Metropolitan Chicago’s mission by shaping clear, compelling, and consistent communications for internal and external audiences. This role is responsible for day-to-day media relations, internal communications, and copywriting across channels, helping to elevate the Y’s voice, strengthen alignment across the organization, and build trust with the communities we serve. Working closely with the Vice President of Marketing & Public Affairs and cross-functional partners, the Communications Specialist translates complex initiatives, programs, and issues into accessible, engaging content that reflects the YMCA’s values and brand.
Pay is $52,500-$55,000 based on qualifications/experiences with opportunities to grow within the organization
Benefits
Competitive salaries reflecting your skills and experience.
Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
Generous PTO and paid holidays, with flexible work hours for work-life balance.
403(b) plan with company contributions for eligible employees after 2 years of service.
Continuous learning opportunities through workshops and training programs.
Supportive work environment valuing diversity, equity, and inclusion.
Discounts on programs, employee assistance programs, and company-sponsored events.
Scope Of Responsibilities Media Relations
Support and execute media relations strategies that elevate the YMCA’s visibility and reputation across the region
Draft press releases, media advisories, talking points, and statements
Manage incoming media inquiries and coordinate interviews with YMCA leadership and subject-matter experts
Maintain media lists and monitor news coverage related to the YMCA, community issues, and key partners
Assist with crisis and issues communications as needed, following established protocols
Internal Communications Develop and distribute clear, timely internal communications for YMCA staff, leaders, and volunteers across multiple locations and program areas
Draft internal emails, memos, announcements, FAQs, and leadership messages
Support organizational initiatives by ensuring consistent messaging and tone across the Association
Collaborate with HR, Operations, and program teams to communicate policy updates, milestones, and organizational news
Copywriting & Content Development
Write and edit compelling copy for a variety of channels, including website content, emails, newsletters, social media, presentations, and marketing materials
Ensure all content aligns with YMCA brand standards, voice, and messaging frameworks (e.g., mission, values, and Y for Life positioning)
Adapt content for different audiences, including members, families, donors, partners, media, and internal stakeholders
Proofread and edit content for clarity, accuracy, consistency, and tone
Collaboration & Support
Work closely with the broader Marketing & Public Affairs team to support campaigns, advocacy efforts, and major initiatives
Coordinate with program leaders and executive staff to gather information and develop accurate, engaging communications
Minimum And Preferred Requirements
Bachelor's degree in Public Relations, Communications, Marketing, or preferred
Minimum three years of related work
Strong writing skills and ability to self-
Proven ability to manage multiple projects simultaneously and to pivot seamlessly between strategy and
Experience responding to media requests and interacting with members of the news
Exceptional understanding of social media platforms and analytics
Proficient in Microsoft Office (MS Word, Excel, Outlook) with the ability to learn new technology
Ability to travel locally on a regular basis to multiple YMCA Hubs when needed
Meet physical qualifications required as outlined in job description. The YMCA will provide reasonable accommodations for persons with disabilities.
Willingness and ability to complete all mandatory YMCA training and certifications, along with ongoing or additional training as assigned by the supervisor, within established timeframe.
Child Abuse Prevention
Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
Reporting any suspicious behavior and violation of policy and procedures to your supervisor
Completing all child abuse prevention training as required
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Pay is $52,500-$55,000 based on qualifications/experiences with opportunities to grow within the organization
Benefits
Competitive salaries reflecting your skills and experience.
Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
Generous PTO and paid holidays, with flexible work hours for work-life balance.
403(b) plan with company contributions for eligible employees after 2 years of service.
Continuous learning opportunities through workshops and training programs.
Supportive work environment valuing diversity, equity, and inclusion.
Discounts on programs, employee assistance programs, and company-sponsored events.
Scope Of Responsibilities Media Relations
Support and execute media relations strategies that elevate the YMCA’s visibility and reputation across the region
Draft press releases, media advisories, talking points, and statements
Manage incoming media inquiries and coordinate interviews with YMCA leadership and subject-matter experts
Maintain media lists and monitor news coverage related to the YMCA, community issues, and key partners
Assist with crisis and issues communications as needed, following established protocols
Internal Communications Develop and distribute clear, timely internal communications for YMCA staff, leaders, and volunteers across multiple locations and program areas
Draft internal emails, memos, announcements, FAQs, and leadership messages
Support organizational initiatives by ensuring consistent messaging and tone across the Association
Collaborate with HR, Operations, and program teams to communicate policy updates, milestones, and organizational news
Copywriting & Content Development
Write and edit compelling copy for a variety of channels, including website content, emails, newsletters, social media, presentations, and marketing materials
Ensure all content aligns with YMCA brand standards, voice, and messaging frameworks (e.g., mission, values, and Y for Life positioning)
Adapt content for different audiences, including members, families, donors, partners, media, and internal stakeholders
Proofread and edit content for clarity, accuracy, consistency, and tone
Collaboration & Support
Work closely with the broader Marketing & Public Affairs team to support campaigns, advocacy efforts, and major initiatives
Coordinate with program leaders and executive staff to gather information and develop accurate, engaging communications
Minimum And Preferred Requirements
Bachelor's degree in Public Relations, Communications, Marketing, or preferred
Minimum three years of related work
Strong writing skills and ability to self-
Proven ability to manage multiple projects simultaneously and to pivot seamlessly between strategy and
Experience responding to media requests and interacting with members of the news
Exceptional understanding of social media platforms and analytics
Proficient in Microsoft Office (MS Word, Excel, Outlook) with the ability to learn new technology
Ability to travel locally on a regular basis to multiple YMCA Hubs when needed
Meet physical qualifications required as outlined in job description. The YMCA will provide reasonable accommodations for persons with disabilities.
Willingness and ability to complete all mandatory YMCA training and certifications, along with ongoing or additional training as assigned by the supervisor, within established timeframe.
Child Abuse Prevention
Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
Reporting any suspicious behavior and violation of policy and procedures to your supervisor
Completing all child abuse prevention training as required
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