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Business Analyst, WWGS Business and Customer Analytics

Amazon, Austin, TX, United States


Worldwide Grocery Stores (WWGS) is seeking an experienced analyst to join our Business and Customer Analytics team. This role will be responsible for generating business insights that lead to partner actions and strategy across the company.

In this role you will support analytics initiatives and provide comprehensive analysis for assigned and ad hoc requests. You will analyze and synthesize business and customer performance data using internal and external sources. Your insights will inform business decisions across multiple teams and contribute to goal achievement. You will partner on new analytics development and work collaboratively with other Analytics teams, Finance, Data Science, Marketing, and Business Intelligence Engineers to identify reporting needs and implement solutions for analytical process improvements.

Key job responsibilities

Provide strategic guidance by delivering data-driven, actionable insights that support leadership and key partner teams

Contribute to strategic discussions and generate business hypotheses

Analyze business impact levers (promotions, price, product, customer, etc.) using 3rd party competitive landscape tools, customer behavior metrics, and data science models

Own and drive analytical projects from definition through delivery by working across stakeholder teams as a key point of contact

Collaborate with business partners to identify gaps in analytical processes and reporting

Work with cross-functional partners to address gaps and influence decision making

Synthesize and communicate complex data and analyses through effective written documents and presentations

Mentor and develop more junior analysts by sharing analytics best practices and domain knowledge

Translate complex data and analyses to various levels within the organization to generate actionable insights

Present information effectively and respond to questions in meetings involving various levels of leadership

Be analytically curious by investigating the “why” behind various results

Build and maintain dashboards using tools such as QuickSight, Tableau, or similar platforms to enable self-service access to performance metrics

Basic Qualifications

Bachelor's degree or equivalent

3+ years of business analyst, data analyst or similar role experience

3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience

Experience with SQL

Experience making business recommendations and influencing stakeholders

Experience defining requirements and using data and metrics to draw business insights

Preferred Qualifications

Bachelor's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics or a related technical or quantitative field

Experience in data science, business analytics, business intelligence, or similar experience in big data environments

Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions

Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain

Experience with advanced analytics

Experience that includes strong analytical skills, attention to detail, and effective communication abilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 74,300.00 - 130,100.00 USD annually

USA, WA, Seattle - 82,700.00 - 130,100.00 USD annually

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