Campus Executive Director, CCRC
NPAworldwide, Lincoln, MA, United States
Job Description
Oversee daily operations across all levels of care (Independent Living, Assisted Living, Memory Care, Skilled Nursing).
Manage community budgeting, sales goals, and staffing levels.
Model a strong belief in mission, vision, and purpose.
Communicate a clear, customer-focused vision based on a resident-centered model of care.
Maintain excellent customer service and handle all resident and family concerns.
Train, mentor, and develop new employees to ensure effective community operations.
Assist with hiring and recruitment efforts across departments.
Foster an ethical, honest, and supportive work environment.
Serve as the community's compliance officer, ensuring corporate compliance.
Ensure compliance with OSHA requirements.
Play an active role on the Governing Body of the community's skilled nursing facility.
Ensure all resident administrative files are well maintained, current, and in compliance with state regulations.
Ensure the community has an effective external business development strategy in place to maximize leads and move-ins.
Manage the Sales Directors and collaborate on occupancy strategies.
Prepare and adhere to the community budget.
Review monthly financial statements, identify areas of improvement, and implement action plans accordingly.
Prepare initial variance analysis of monthly financials.
Qualifications
Bachelor's degree required; Healthcare Administration, Business, or Hospitality preferred.
35 years of management or healthcare-related experience in a role overseeing multiple disciplines.
Strong budgeting, staffing, and operational management experience.
Proficiency in Windows applications, including Excel and Outlook.
Ability to lift a minimum of 50 pounds.
A genuine passion for helping seniors live fulfilling, comfortable lives.
Patience, empathy, and a strong commitment to ethical leadership.
Salary Annual Salary: $165,000 - $185,000 USD
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Oversee daily operations across all levels of care (Independent Living, Assisted Living, Memory Care, Skilled Nursing).
Manage community budgeting, sales goals, and staffing levels.
Model a strong belief in mission, vision, and purpose.
Communicate a clear, customer-focused vision based on a resident-centered model of care.
Maintain excellent customer service and handle all resident and family concerns.
Train, mentor, and develop new employees to ensure effective community operations.
Assist with hiring and recruitment efforts across departments.
Foster an ethical, honest, and supportive work environment.
Serve as the community's compliance officer, ensuring corporate compliance.
Ensure compliance with OSHA requirements.
Play an active role on the Governing Body of the community's skilled nursing facility.
Ensure all resident administrative files are well maintained, current, and in compliance with state regulations.
Ensure the community has an effective external business development strategy in place to maximize leads and move-ins.
Manage the Sales Directors and collaborate on occupancy strategies.
Prepare and adhere to the community budget.
Review monthly financial statements, identify areas of improvement, and implement action plans accordingly.
Prepare initial variance analysis of monthly financials.
Qualifications
Bachelor's degree required; Healthcare Administration, Business, or Hospitality preferred.
35 years of management or healthcare-related experience in a role overseeing multiple disciplines.
Strong budgeting, staffing, and operational management experience.
Proficiency in Windows applications, including Excel and Outlook.
Ability to lift a minimum of 50 pounds.
A genuine passion for helping seniors live fulfilling, comfortable lives.
Patience, empathy, and a strong commitment to ethical leadership.
Salary Annual Salary: $165,000 - $185,000 USD
#J-18808-Ljbffr