-Marketing Communications Specialist
Circuit Board Medics, Greenville, SC, United States
About The Role
Circuit Board Medics (CBM) was founded in 2010 and specializes in the repairs and upgrades of automotive and appliance modules, restoring circuit boards to save customers time and money. We are seeking a Marketing Communications Specialist to strengthen our online presence and engage with customers across platforms in a way that reflects company values and builds trust. You will be responsible for producing clear, accurate, and informative content across customer-facing channels to inform, build trust, and support conversion across email, blog, and web platforms, while also handling day-to-day customer interactions through social media and other online channels. Key Responsibilities
Write and manage email marketing campaigns Produce blog content that supports SEO and customer education Create content that effectively communicates technical information to customers in an accessible way Write and refine website copy, including product descriptions and landing pages Manage and respond to social media comments, messages, and customer interactions Engage with customers across platforms in a manner that reflects company values and builds trust Collaborate with internal teams (Customer Support, R&D, Production) to ensure messaging accuracy Maintain consistency in tone, clarity, and brand voice across all written content What Success Looks Like
Content is clear, accurate, and easy for customers to understand Increased engagement on emails and social platforms Reduced confusion in customer inquiries Consistent, professional brand voice across all channels Qualifications
Required
Strong writing, editing, and proofreading skills Ability to explain technical concepts clearly to non-technical audiences High attention to detail and accuracy Strong communication and responsiveness Preferred
Experience with social media platforms Familiarity with SEO writing principles Experience managing social media accounts in a business setting Basic understanding of automotive or technical products An interest in automotive and/or remanufacturing Benefits
Health Insurance - eligible 1st of the month after hire Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance Paid time off - 2 weeks per year Paid holidays - 8 days per year Stable Hours - Monday - Friday, days 401(k) with company matching Parental time-off Adoption benefits Casual dress code Branded clothing allowance Free fruit Social outings
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Circuit Board Medics (CBM) was founded in 2010 and specializes in the repairs and upgrades of automotive and appliance modules, restoring circuit boards to save customers time and money. We are seeking a Marketing Communications Specialist to strengthen our online presence and engage with customers across platforms in a way that reflects company values and builds trust. You will be responsible for producing clear, accurate, and informative content across customer-facing channels to inform, build trust, and support conversion across email, blog, and web platforms, while also handling day-to-day customer interactions through social media and other online channels. Key Responsibilities
Write and manage email marketing campaigns Produce blog content that supports SEO and customer education Create content that effectively communicates technical information to customers in an accessible way Write and refine website copy, including product descriptions and landing pages Manage and respond to social media comments, messages, and customer interactions Engage with customers across platforms in a manner that reflects company values and builds trust Collaborate with internal teams (Customer Support, R&D, Production) to ensure messaging accuracy Maintain consistency in tone, clarity, and brand voice across all written content What Success Looks Like
Content is clear, accurate, and easy for customers to understand Increased engagement on emails and social platforms Reduced confusion in customer inquiries Consistent, professional brand voice across all channels Qualifications
Required
Strong writing, editing, and proofreading skills Ability to explain technical concepts clearly to non-technical audiences High attention to detail and accuracy Strong communication and responsiveness Preferred
Experience with social media platforms Familiarity with SEO writing principles Experience managing social media accounts in a business setting Basic understanding of automotive or technical products An interest in automotive and/or remanufacturing Benefits
Health Insurance - eligible 1st of the month after hire Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance Paid time off - 2 weeks per year Paid holidays - 8 days per year Stable Hours - Monday - Friday, days 401(k) with company matching Parental time-off Adoption benefits Casual dress code Branded clothing allowance Free fruit Social outings
#J-18808-Ljbffr