Framing Manager
Michaels Stores, Conroe, TX, United States
Store - HSTN-CONROE, TX (1324)
Lead and coach a team of framers who focus on building customer relationships while creating framing solutions for their art. Drive custom framing sales and assist customers in creating memorable framing solutions. Availability required for some nights and weekends.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team on selling behaviors.
Lead the delivery of high‑quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
Achieve your KPI’s and manage the framing team to achieve their role KPI’s.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute inventory management processes as assigned.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, observing, and training of new team members; support Talent Development activities; participate in Performance Management activities; utilize leadership competencies for continued self‑development.
Partner with MODs daily on framing and other framers’ expectations.
Interact with others in an accepting and respectful manner; remain positive and respectful even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
Participate in truck unload and stocking processes to ensure standards are followed and completed within budget.
Follow SOPs and Company programs to ensure a safe environment.
Acknowledge customers, help locate products, and provide solutions.
Assist with Omni‑channel processes.
Other Duties As Assigned Additional responsibilities as designated by management.
Minimum Type of Experience Required
Basic computer skills.
Preferred Type of Experience
Previous custom framing experience is preferred.
Retail management experience.
Experience leading a sales team.
Physical Requirements
Regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact your supervisor so that an interactive process can be engaged to find a reasonable accommodation.
Work Environment
Public retail store setting with climate‑controlled public areas; some stock rooms may not be climate‑controlled; occasional outdoor work when retrieving shopping carts or unloading trucks.
Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together.
Michaels is committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).
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Lead and coach a team of framers who focus on building customer relationships while creating framing solutions for their art. Drive custom framing sales and assist customers in creating memorable framing solutions. Availability required for some nights and weekends.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Develop and coach the team on selling behaviors.
Lead the delivery of high‑quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
Achieve your KPI’s and manage the framing team to achieve their role KPI’s.
Review sales and production workload and build plans and sales floor time for networking.
Manage and execute inventory management processes as assigned.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Assist with interviewing, onboarding, coaching, observing, and training of new team members; support Talent Development activities; participate in Performance Management activities; utilize leadership competencies for continued self‑development.
Partner with MODs daily on framing and other framers’ expectations.
Interact with others in an accepting and respectful manner; remain positive and respectful even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
Participate in truck unload and stocking processes to ensure standards are followed and completed within budget.
Follow SOPs and Company programs to ensure a safe environment.
Acknowledge customers, help locate products, and provide solutions.
Assist with Omni‑channel processes.
Other Duties As Assigned Additional responsibilities as designated by management.
Minimum Type of Experience Required
Basic computer skills.
Preferred Type of Experience
Previous custom framing experience is preferred.
Retail management experience.
Experience leading a sales team.
Physical Requirements
Regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions of your job, please contact your supervisor so that an interactive process can be engaged to find a reasonable accommodation.
Work Environment
Public retail store setting with climate‑controlled public areas; some stock rooms may not be climate‑controlled; occasional outdoor work when retrieving shopping carts or unloading trucks.
Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together.
Michaels is committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).
#J-18808-Ljbffr