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New Business Market Development Manager - SC & NC

Ace Hardware, Greenville, SC, United States


The New Business Market Development Manager (MDM) for SC & NC manages the business development process in their respective region of the country. The goal is to efficiently and systematically increase Ace’s market share via our new store growth strategy.

What you’ll do

Recruit, educate, and motivate potential candidates. This includes sales, the development of a business plan and consulting with existing Ace retailers, new investors, and competitor conversion or acquisition candidates. The MDM determines when to say ‘yes’ and when to say ‘no’, assesses prospect business acumen, character, competence, and financial wherewithal, and finalizes and/or closes the opportunity.

Execute the technical operating procedures from Interest-to-Application. The MDM is responsible for everything from demographic work, trade potential, sales forecasting, site audit, and the expansion area notification process, creating the proforma and securing approval from all stakeholders, executing the letter of intent (LOI), assisting with securing financing, and completing the Ace membership application following the Standard Operating Procedures.

Develop the market by pursuing every opportunity in a market as it relates to potential candidates (new investors, existing Ace retailers, conversion prospects or acquisitions), open markets, real estate site possibilities, lender relationships, broker relationships and public relations. The MDM leads momentum in a market through market diligence and Ace advocacy with these stakeholders.

What you need to succeed

Minimum of 5 years of experience in retailing, franchising, real estate or market development work.

College Degree in business preferred but not required.

Ability to develop, secure, and close a new store and/or conversion opportunity.

Strong negotiation skills.

Strong presentation skills to a variety of ‘audiences’, including wealthy investors, real estate brokers, lenders, and existing Ace retailers.

Interpersonal ability to create trust, respect and understanding.

Business Acumen – understand the economics of business and retailing; interpret Business Financials.

Understanding of the lease negotiation process.

Strong grasp of capitalization and financing opportunities, methods and processes.

Understanding of the balance between store density and cannibalization and the resulting ramifications for the Ace brand.

Franchise intelligence – understanding of our “franchise” competitors and how to uniquely position Ace against these other investment choices.

Ability to create strong, respected coalitions with Retail Operations including the Director, Regional Manager, Project Manager, and District Manager.

Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

Ability to work flexible hours and extensive travel overnight (3‑4 days/week).

Compensation Details $100,000 – $128,600 Per Year

Benefits

Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)

Generous 401(k) retirement savings plan with fully vested matching contribution the first year, quarterly contributions, and annual discretionary contribution (once eligibility requirements have been met). Company contributions average 10% of total eligible compensation.

Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short‑term disability and long‑term disability) & life insurance benefits.

21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire.

Company car, phone and fuel card provided for field‑based positions.

Annual Ace Cares Week, 20 hours off per year to volunteer; support for Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.

On‑site classes, facilitator‑led courses, generous tuition assistance program, and a performance management approach beyond the typical annual review.

Campus events: Employee Appreciation Week, vendor demos, cookouts, and merchandise sales.

Mobile spas, auto maintenance, car wash & detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more.

Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt) and discounts on travel, fitness, computers and thousands more.

Birth/Adoption bonding paid time off.

Adoption cost reimbursement.

Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, financial guidance, elder and childcare support, and assistance with tickets to entertainment events.

Identity theft protection.

* Benefits are provided in compliance with applicable policies.

Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

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