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Sr. Business Analyst - Risk AI Strategy

Capital One, Richmond, VA, United States


We are looking for a Senior Business Analyst to drive forward the artificial intelligence agenda for Capital One’s Enterprise Risk Organization (ERO). Our team mission is to drive transformation by using technology to provide leverage for human judgement. Your work will provide analytical rigor in how we make investment decisions for AI and guide our destination strategy for both Generative AI and traditional machine learning. You will help define success metrics, analytic frameworks, and surface insights on new and exciting opportunities and challenges in white space areas. This is a highly collaborative role in which you will problem solve alongside technical and non‑technical partners.

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world‑class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

General Responsibilities

Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations

Execution: Involve problem frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan

Partnership: Work closely with colleagues across Capital One including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications

At least 2 years of professional experience performing analysis

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)

A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

1+ years of experience in Statistical model building

1+ years of experience in market research

1+ years of experience in SQL querying

2+ years of experience in business analysis

1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Compensation: McLean, VA: $111,200 - $126,900 for Sr. Business Analyst

Richmond, VA: $101,100 - $115,400 for Sr. Business Analyst

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

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