Floating Leasing Consultant
Avenue5 Residential, San Antonio, TX, United States
Job Title: Floating Leasing Consultant
Salary: $21 to $25 per hour
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday.
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
Position Overview The Floating Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. The consultant interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Focus on the needs of others by listening, understanding, and showing empathy and respect.
Ensure excellent customer service to prospective and current residents, promoting a quality living experience for all.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes.
Ensure model apartments are in touring condition.
Orient prospective and current residents to the property, process renewal paperwork, and deliver documentation to residents on a monthly basis.
Maintain accurate and detailed records of traffic activity by entering applicable information into the computer.
Follow up with all prospective residents via phone, mail or email.
Convert phone traffic into scheduled appointments for property tours.
Inspect apartments prior to resident move‑ins and ensure move‑in condition by coordinating move‑in/out needs with maintenance.
Create and maintain confidential resident files, reviewing move‑in paperwork with new residents.
Complete weekly leasing reports accurately and in a timely fashion.
Ensure all open and close procedures are completed daily.
Assist with ongoing resident relations throughout tenancy, responding promptly and accurately to requests.
Shop competitive properties.
Inspect buildings and grounds for safety and cleanliness, alert maintenance to needed repairs.
Assist with processing work‑order requests for residents and ensure timely completion.
Support management by providing clerical assistance: answering phone calls, filing, processing property invoices as needed.
Assist with planning and implementing resident activities to increase retention.
Comply with all company policies, health and safety rules, and local, state, and federal laws.
Perform other duties as assigned.
Education & Experience
High school diploma is required.
Minimum of one year of previous sales experience is preferred.
One year of previous residential leasing experience is preferred.
Skills & Requirements
Excellent customer service and interpersonal skills.
Prior experience in Yardi Voyager or an equivalent system is preferred.
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Excellent interpersonal communication with all levels of management.
Sensitivity to confidential matters.
Ability to work independently and prioritize effectively in a fast‑paced environment.
Ability to relay technical concerns with adequate detail, quickly and accurately.
Strong reading, writing, and speaking skills in English.
Ability to use general office equipment (telephone, fax machine, printer, copier, key track system).
Strong organizational and time‑management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record, and current auto insurance.
Must comply with all safety requirements.
Required to complete and pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Equal Opportunity Statement Avenue5 Residential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.
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Salary: $21 to $25 per hour
Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options.
Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday.
Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
Position Overview The Floating Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. The consultant interacts directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
Responsibilities
Focus on the needs of others by listening, understanding, and showing empathy and respect.
Ensure excellent customer service to prospective and current residents, promoting a quality living experience for all.
Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes.
Ensure model apartments are in touring condition.
Orient prospective and current residents to the property, process renewal paperwork, and deliver documentation to residents on a monthly basis.
Maintain accurate and detailed records of traffic activity by entering applicable information into the computer.
Follow up with all prospective residents via phone, mail or email.
Convert phone traffic into scheduled appointments for property tours.
Inspect apartments prior to resident move‑ins and ensure move‑in condition by coordinating move‑in/out needs with maintenance.
Create and maintain confidential resident files, reviewing move‑in paperwork with new residents.
Complete weekly leasing reports accurately and in a timely fashion.
Ensure all open and close procedures are completed daily.
Assist with ongoing resident relations throughout tenancy, responding promptly and accurately to requests.
Shop competitive properties.
Inspect buildings and grounds for safety and cleanliness, alert maintenance to needed repairs.
Assist with processing work‑order requests for residents and ensure timely completion.
Support management by providing clerical assistance: answering phone calls, filing, processing property invoices as needed.
Assist with planning and implementing resident activities to increase retention.
Comply with all company policies, health and safety rules, and local, state, and federal laws.
Perform other duties as assigned.
Education & Experience
High school diploma is required.
Minimum of one year of previous sales experience is preferred.
One year of previous residential leasing experience is preferred.
Skills & Requirements
Excellent customer service and interpersonal skills.
Prior experience in Yardi Voyager or an equivalent system is preferred.
Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
Excellent interpersonal communication with all levels of management.
Sensitivity to confidential matters.
Ability to work independently and prioritize effectively in a fast‑paced environment.
Ability to relay technical concerns with adequate detail, quickly and accurately.
Strong reading, writing, and speaking skills in English.
Ability to use general office equipment (telephone, fax machine, printer, copier, key track system).
Strong organizational and time‑management skills.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record, and current auto insurance.
Must comply with all safety requirements.
Required to complete and pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Equal Opportunity Statement Avenue5 Residential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.
#J-18808-Ljbffr