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Senior Associate, Product Management - Enterprise Services

Capital One, Richmond, VA, United States


Senior Associate, Product Management - Enterprise Services

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team / Role:

Manage intent and partner with your tech team on the discovery, design and development of data products which will be used by both internal and external customers

Support the Senior Product Manager in crafting the vision, strategy & success metrics for ESM Data Products

Own the full product lifecycle for products in your team’s portfolio

Engage with users, business stakeholders & product partners to identify data needs, uses & its movement across ESM and the Enterprise

Create & maintain a 6-12 month product roadmap, in collaboration with the Senior Product Manager, and coordinate with teams for execution (Tech, Data Analysts, Designers, Business Stakeholders, Change Management)

Develop detailed product specifications, business-driven test scenarios, acceptance criteria and success measures – like product instrumentation, data storage & movement, accessibility, usability via tools, and frequency

Manage & Prioritize Feature and story backlog within the agile team to track development

Support data consumer go-live/launch activities as needed (end-to-end tests, communication, data dictionaries, launch checklists, etc.)

Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused - Delivers game‑changing outcomes by focusing on leverage and execution excellence

Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

At least 1 years of experience working in Product Management

Bachelor’s Degree or military experience

Preferred Qualifications

Ability to write basic SQL for data analysis and understanding of relational database structure (tables, schemas, keys)

1+ years translating business strategy or analysis into consumer facing digital products

1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer (EOE, including disability/​vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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