International Trade Compliance Manager
Ace Hardware International, Oak Brook, IL, United States
The International Trade Compliance Manager (ITCM) will provide subject matter expertise on all import and export compliance matters, ensuring Ace Hardware follows trade laws and regulations. Provides support and oversight to documentation, customs classification, and management of Ace Hardware’s import broker. Provide direct leadership to 3 team members. Manage daily import operations while providing tactical and strategic support, analysis, and reporting. The ITCM will have the Import Compliance Specialist reporting directly to them. The Import Compliance Manager will also lead CTPAT, ISA, First Sale Duty Drawback, and all other programs related to compliance, while also managing Ace Hardware’s relationship with US Customs and Border Protection. The ITCM will also provide strategic leadership on current and future product and category compliance requirements for export around the world supporting Ace International.
What You Will Do Management of Daily Operations
Serve as a liaison for broker and suppliers to resolve import compliance issues and ensure shipments are delivered timely.
Assist with new item additions and product maintenance of trade data, as needed.
Act as backup to assist with product classification for US Import and Export.
Assist in educating Ace Hardware Suppliers with Trade Data and US and all other Government compliance.
Oversee the filing of all AES for export shipments.
Ensure Ace Hardware’s Compliance to Trade Regulations
Minimize exposure to governmental penalties by ensuring compliance with US Customs and Border Protection and other government agencies’ laws and regulations.
Work closely with Customs officials to request Binding Rulings, respond to requests for information (CF28 and CF29) and obtain guidance on port regulations.
Assist with post‑entry audits to proactively prevent penalties for non‑compliance.
Maintain Import Compliance Manual on an annual basis. Drive international trade compliance excellence in accordance with country specific regulations pertaining to global trade and ensuring compliance with corporate, group and divisional policies.
Strategic Support
Optimize efficiency of import logistics and supply chain by resolving compliance matters.
Manage special project/requests for import/export teams and internal/external legal counsel relating to CBP and associated laws and regulations.
Support International Leadership team with projects as needed.
Support the growth of multiple international teams and programs in over 69 import countries.
Act as an advisor and liaison on behalf of the AIH retailer, working closely with site leadership and program managers on applicable trade compliance matters.
Ensure International standards for global highly regulated commodities, chemical, water, gas and electric for testing, packaging, and shipping requirements are adhered to.
Cargo Security / C‑TPAT
Act as subject matter expert to CTPAT. Ensure service vendors meet requirements to maintain Ace’s Tier 3 ranking, and that processes are in place and followed relating to International Transportation and Customs Brokerage. Integral component on company’s cross‑functional CTPAT team.
ISA Program
Work with outside counsel to maintain current ISA program and annual audit. Long‑term develop practice to bring management of ISA in house. Work cross‑functionally throughout Ace Hardware to ensure compliance with program.
Management
Work closely with Director of International Logistics and Compliance to ensure all matters related to trade compliance are communicated and addressed cross‑functionally throughout Ace Hardware.
Manage the performance and professional development of 3 direct reports. Team may grow as business needs change.
Knowledge, Experience, and Competencies Ace Competencies
Product Review – For testing. Regulations, and restrictions for inter‑country importing/exporting and sale requirement.
Strategic thinking – Ability to envision, create and present strategy trade barriers in additional options to drive disruptive wholesale and/or retail growth.
Leadership – Demonstrated and active leadership across the organization, vendors, and retailers as authority in respective category. Superior problem‑solving skills.
Negotiation skills – Superior negotiation skills with proven results leveraging company scale, business drivers, and strategies.
Presentation skills – Ability to plan, assemble and present with excellence strategy, execution, and updates to leadership, across the organization, vendors, and retailers.
Knowledge and Experience
7+ years’ experience with logistics, customs brokerage, international trade documents, Harmonized Tariff Classification, and U.S. Customs and Border Protection and foreign compliance, including 2 years in leadership.
Demonstrated ability to lead, influence and manage both internal and external partners to drive common goals and strategy and achieve continued improvements, results, and successes.
Ability to think strategically and cast a vision coupled with a realistic mission.
Must understand different countries and their cultural challenges along with proven ability to work cross‑functionally with internal departments.
Knowledge and ability to lead CTPAT and ISA program.
Licenses: Customs Broker required.
Bachelor’s Degree preferred.
Excellent written and verbal communications.
High level of initiative, flexibility, organization and team orientation.
Fluent in English both written and spoken; second language of Spanish or Mandarin, a plus.
Must be a team player with the ability to collaborate with internal and external business partners.
Compensation Details $137,700 - $175,600 per year
Benefits
Incentive opportunities based on role/grade level (average of 122% of target opportunity).
Generous 401(k) retirement savings plan with fully vested matching contribution the first year, quarterly contributions and annual discretionary contributions.
Comprehensive health coverage (medical, dental, vision, short‑term and long‑term disability) & life insurance benefits.
21 days of vacation immediately available and up to 6 paid holidays.
Company Car, phone and fuel card provided for field‑based positions.
Annual Ace Cares Week: 20 hours off work per year to volunteer at an organization of choice.
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
Generous tuition assistance program and performance‑management approach.
Employee assistance program (EAP) providing access to free visits to therapists and lawyers, financial guidance and other resources.
Identity theft protection.
Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
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What You Will Do Management of Daily Operations
Serve as a liaison for broker and suppliers to resolve import compliance issues and ensure shipments are delivered timely.
Assist with new item additions and product maintenance of trade data, as needed.
Act as backup to assist with product classification for US Import and Export.
Assist in educating Ace Hardware Suppliers with Trade Data and US and all other Government compliance.
Oversee the filing of all AES for export shipments.
Ensure Ace Hardware’s Compliance to Trade Regulations
Minimize exposure to governmental penalties by ensuring compliance with US Customs and Border Protection and other government agencies’ laws and regulations.
Work closely with Customs officials to request Binding Rulings, respond to requests for information (CF28 and CF29) and obtain guidance on port regulations.
Assist with post‑entry audits to proactively prevent penalties for non‑compliance.
Maintain Import Compliance Manual on an annual basis. Drive international trade compliance excellence in accordance with country specific regulations pertaining to global trade and ensuring compliance with corporate, group and divisional policies.
Strategic Support
Optimize efficiency of import logistics and supply chain by resolving compliance matters.
Manage special project/requests for import/export teams and internal/external legal counsel relating to CBP and associated laws and regulations.
Support International Leadership team with projects as needed.
Support the growth of multiple international teams and programs in over 69 import countries.
Act as an advisor and liaison on behalf of the AIH retailer, working closely with site leadership and program managers on applicable trade compliance matters.
Ensure International standards for global highly regulated commodities, chemical, water, gas and electric for testing, packaging, and shipping requirements are adhered to.
Cargo Security / C‑TPAT
Act as subject matter expert to CTPAT. Ensure service vendors meet requirements to maintain Ace’s Tier 3 ranking, and that processes are in place and followed relating to International Transportation and Customs Brokerage. Integral component on company’s cross‑functional CTPAT team.
ISA Program
Work with outside counsel to maintain current ISA program and annual audit. Long‑term develop practice to bring management of ISA in house. Work cross‑functionally throughout Ace Hardware to ensure compliance with program.
Management
Work closely with Director of International Logistics and Compliance to ensure all matters related to trade compliance are communicated and addressed cross‑functionally throughout Ace Hardware.
Manage the performance and professional development of 3 direct reports. Team may grow as business needs change.
Knowledge, Experience, and Competencies Ace Competencies
Product Review – For testing. Regulations, and restrictions for inter‑country importing/exporting and sale requirement.
Strategic thinking – Ability to envision, create and present strategy trade barriers in additional options to drive disruptive wholesale and/or retail growth.
Leadership – Demonstrated and active leadership across the organization, vendors, and retailers as authority in respective category. Superior problem‑solving skills.
Negotiation skills – Superior negotiation skills with proven results leveraging company scale, business drivers, and strategies.
Presentation skills – Ability to plan, assemble and present with excellence strategy, execution, and updates to leadership, across the organization, vendors, and retailers.
Knowledge and Experience
7+ years’ experience with logistics, customs brokerage, international trade documents, Harmonized Tariff Classification, and U.S. Customs and Border Protection and foreign compliance, including 2 years in leadership.
Demonstrated ability to lead, influence and manage both internal and external partners to drive common goals and strategy and achieve continued improvements, results, and successes.
Ability to think strategically and cast a vision coupled with a realistic mission.
Must understand different countries and their cultural challenges along with proven ability to work cross‑functionally with internal departments.
Knowledge and ability to lead CTPAT and ISA program.
Licenses: Customs Broker required.
Bachelor’s Degree preferred.
Excellent written and verbal communications.
High level of initiative, flexibility, organization and team orientation.
Fluent in English both written and spoken; second language of Spanish or Mandarin, a plus.
Must be a team player with the ability to collaborate with internal and external business partners.
Compensation Details $137,700 - $175,600 per year
Benefits
Incentive opportunities based on role/grade level (average of 122% of target opportunity).
Generous 401(k) retirement savings plan with fully vested matching contribution the first year, quarterly contributions and annual discretionary contributions.
Comprehensive health coverage (medical, dental, vision, short‑term and long‑term disability) & life insurance benefits.
21 days of vacation immediately available and up to 6 paid holidays.
Company Car, phone and fuel card provided for field‑based positions.
Annual Ace Cares Week: 20 hours off work per year to volunteer at an organization of choice.
Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
Generous tuition assistance program and performance‑management approach.
Employee assistance program (EAP) providing access to free visits to therapists and lawyers, financial guidance and other resources.
Identity theft protection.
Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
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