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Fulfillment Associate Level 1

Gaia Herbs, Mills River, NC, United States


Job Summary The Order Processor is responsible for accurately picking, packing, and shipping customer orders.

Essential Duties And Responsibilities

Pick orders by scanning all items in IFS picking system

Confirms order # and piece count for each order before moving the order to the next step in the process.

Achieves daily/weekly production efficiency goals

Verifies and places non-conforming items in designated area.

Follow proper packaging designs depending on order size and type.

Perform cleaning and sanitation properly

Maintains current training requirements and certifications independently

Requirements Qualifications Education And/or Experience

High School Diploma or equivalent is required

Knowledge, Skills And Abilities

Ability to read, write and comprehend simple instructions, short correspondence and memos

Good customer service skills

Basic computer skills

Benefits

Generous PTO

Relax, recharge, and come back ready to take on anything.

Annual Wellness Week

Like spring break, but for grown-ups! Take a hike, and we’ll see you next week!

Paid Holidays

We’ve got you covered for all the big holidays

401K with Company Match

Plan for your future with our 401K, and a company match to boost your savings.

Premium Health & Dental

Top-tier coverage to keep you feeling your best – and keep you smiling about it!

Volunteer Time Off

Make a difference in your community, on our clock – doing good never felt so good.

Gaia Herbs Product Discounts

Fuel your wellness journey with discounts on our amazing products.

Exclusive Partner Discounts

Get great deals from our partner companies just because you’re a Gaian.

Free Organic Veggie Program

Enjoy fresh ROC certified organic veggies – Straight from our farm to your table.

On-Site Nurse Practitioner Visits

Health check? Check! Get expert care right at work without the hassle.

Free Quarterly Wellness Bundles

Let us hook you up with the best wellness products out there – on the house!

Manufacturing Environment

Very clean and organized work environment

Safe operations without large equipment

PPE for fulfillment: closed toed shoes only

Air conditioned and heated year-round

No toxic chemicals or harsh smells

Peaceful work environment

OT Opportunities available

Flexible work schedules

Shift Differential Pay: 2nd shift is an additional $2/hr and 3rd shift is an additional $3/hr

Physical Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for extended periods of time and ambulate through warehouse aisles to collect various products to fulfill orders. The employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, talk or hear; and taste or smell. Specific vision abilities required by this job include the ability to be able to view a computer screen. Employee should be able to move and lift up to thirty-five (35) pounds of inventory on a regular basis.

Work Environment The primary work environment of this position is a warehouse, with hazards, such as moving fork trucks and racked pallets of product. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually low.

The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Equal Employment Opportunity Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Gaia Herbs, Inc., where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, gender or gender identity, age, national origin, sexual orientation, physical or mental disability, veteran status, or any other protected characteristic as established by law. All employees and applicants will be treated fairly, with dignity and respect, in accordance with, and as defined by federal, state and local non-discrimination laws.

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