Head Golf Professional
Hyatt Regency, San Antonio, TX, United States
Organization
Hyatt Regency Hill Country Resort and Spa
Summary The Head Golf Professional oversees the daily golf operations of the Golf Shop, outside services and tournament functions. This Professional should demonstrate experience of excellent human and public relations skills. This person will act on behalf of the Director of Golf when absent.
Responsibilities
Assist the Director of Golf in the recruitment, hiring, training and supervision of all golf staff
Maintain a neat and orderly office area and surrounding work area
Control and manage play: ensure guest check-in and fee collection in coordination with the starter
Assist the Director of Golf in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis
Assist the Director of Golf in buying apparel, equipment, and accessories. Periodic checks to maintain adequate levels of merchandise inventories
Assist the Visual Stylist on displays and presentation of the pro shop
Advise the Director of Golf of course conditions if a change is noticed
Supervise and approve all weekly payroll, timesheets, purchase orders and invoices
Assist in the publication of newsletters, informational and promotional materials
Represent Hyatt in a professional and courteous manner at all times
Implementation of policies and procedures and regular scheduling of staff meetings
Oversee the rental and maintenance of golf cars
Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate control
Oversee the administration of the handicap program
Compile information from market competition for comparison studies to properly position the facility in the marketplace
Enforce all rules and regulations governing golf course usage
Maintain close working relationship with the Director of Golf, Course Superintendent and other department heads of the hotel
Assist in the marketing and promotion of new memberships and play
Oversee the club repair business
Supervise the Tournament Coordinator – First Assistant with tournaments from planning phases, coordinating proper tee sheets, tournament day and follow up
Review tee sheets on a daily basis to ensure complete time utilization, maximize course usage and review daily staff schedule to ensure we have ample coverage
Responsible for the weekly scheduling of golf employees, not to include golf maintenance
Act on behalf of the Director of Golf in the case of his or her absence
Maintain cleanliness of hotel and golf area to include course, staging area, cart barn, pro shop and parking lot
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing
Toptracer & Instruction
Provide individual and group golf instruction utilizing Toptracer technology
Analyze swing data and performance metrics to deliver clear, actionable coaching
Demonstrate proper golf techniques, drills, and Toptracer gameplay features
Create a positive, encouraging learning environment for players of all ages and abilities
Promote lesson programs, clinics, and Toptracer instructional offerings
Ensure all safety guidelines are followed during instruction and practice sessions
Maintain clean, organized instructional spaces and equipment
Assist guests in understanding Toptracer practice modes and gameplay features
Collaborate with Golf Operations and Toptracer teams to enhance programming and guest engagement
Qualifications
Service oriented with task management and organizational skills
Previous Head Golf Professional experience is preferred
Toptracer experience preferred
Goal oriented ideas to motivate staff members
Outgoing personality and genuine interest in golfers and their pursuit of the game
Computer and accounting skills
Shall have a high degree of administrative ability in terms of problem solving and decision making
Benefits & Perks
Enjoy free meals in our colleague cafe
Discounted & Complimentary Hotel Room Nights
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition reimbursement, up to $1,000 a year
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Proof of eligibility to work in the United States is required, as well as a completed background check
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Summary The Head Golf Professional oversees the daily golf operations of the Golf Shop, outside services and tournament functions. This Professional should demonstrate experience of excellent human and public relations skills. This person will act on behalf of the Director of Golf when absent.
Responsibilities
Assist the Director of Golf in the recruitment, hiring, training and supervision of all golf staff
Maintain a neat and orderly office area and surrounding work area
Control and manage play: ensure guest check-in and fee collection in coordination with the starter
Assist the Director of Golf in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis
Assist the Director of Golf in buying apparel, equipment, and accessories. Periodic checks to maintain adequate levels of merchandise inventories
Assist the Visual Stylist on displays and presentation of the pro shop
Advise the Director of Golf of course conditions if a change is noticed
Supervise and approve all weekly payroll, timesheets, purchase orders and invoices
Assist in the publication of newsletters, informational and promotional materials
Represent Hyatt in a professional and courteous manner at all times
Implementation of policies and procedures and regular scheduling of staff meetings
Oversee the rental and maintenance of golf cars
Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate control
Oversee the administration of the handicap program
Compile information from market competition for comparison studies to properly position the facility in the marketplace
Enforce all rules and regulations governing golf course usage
Maintain close working relationship with the Director of Golf, Course Superintendent and other department heads of the hotel
Assist in the marketing and promotion of new memberships and play
Oversee the club repair business
Supervise the Tournament Coordinator – First Assistant with tournaments from planning phases, coordinating proper tee sheets, tournament day and follow up
Review tee sheets on a daily basis to ensure complete time utilization, maximize course usage and review daily staff schedule to ensure we have ample coverage
Responsible for the weekly scheduling of golf employees, not to include golf maintenance
Act on behalf of the Director of Golf in the case of his or her absence
Maintain cleanliness of hotel and golf area to include course, staging area, cart barn, pro shop and parking lot
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing
Toptracer & Instruction
Provide individual and group golf instruction utilizing Toptracer technology
Analyze swing data and performance metrics to deliver clear, actionable coaching
Demonstrate proper golf techniques, drills, and Toptracer gameplay features
Create a positive, encouraging learning environment for players of all ages and abilities
Promote lesson programs, clinics, and Toptracer instructional offerings
Ensure all safety guidelines are followed during instruction and practice sessions
Maintain clean, organized instructional spaces and equipment
Assist guests in understanding Toptracer practice modes and gameplay features
Collaborate with Golf Operations and Toptracer teams to enhance programming and guest engagement
Qualifications
Service oriented with task management and organizational skills
Previous Head Golf Professional experience is preferred
Toptracer experience preferred
Goal oriented ideas to motivate staff members
Outgoing personality and genuine interest in golfers and their pursuit of the game
Computer and accounting skills
Shall have a high degree of administrative ability in terms of problem solving and decision making
Benefits & Perks
Enjoy free meals in our colleague cafe
Discounted & Complimentary Hotel Room Nights
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Tuition reimbursement, up to $1,000 a year
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Proof of eligibility to work in the United States is required, as well as a completed background check
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