E-Commerce & Digital Marketing Manager
Creative Safety Supply, Beaverton, OR, United States
Creative Safety Supply is a Portland-based leader in industrial safety and lean manufacturing solutions. We operate a portfolio of five specialized ecommerce websites serving customers across the globe, with a primary focus on the North America market.
What You’ll Do Growth-focused Ecommerce & Digital Marketing Manager responsible for owning and growing revenue across all five websites. This is a high-impact, cross-functional role at the intersection of digital and performance marketing, marketing operations, and lifecycle marketing. You will develop and execute strategies to increase traffic, improve conversion rates, and grow total ecommerce revenue across new and existing customer segments. This role collaborates with marketing, product, operations, and customer service.
Location: Beaverton, On-site
Shift/Hours: M-F; 7:00 am - 3:30 pm PST
Responsibilities
Own revenue targets across all five ecommerce websites and develop annual and quarterly growth plans.
Identify high-opportunity product categories, customer segments, and marketing channels to prioritize for growth.
Lead initiatives to increase average order value (AOV), repeat purchase rate, and customer lifetime value (LTV), including lifecycle marketing strategies and cross-channel programs.
Maintain and improve product listing quality and conversion in collaboration with the product listings team.
Develop A/B testing and CRO programs to improve key site metrics; work with the website developer and designer to implement tests.
Ensure product pages are optimized for SEO and conversion, including copy, imagery, pricing, and specifications.
Oversee promotions and seasonal campaigns to drive incremental revenue.
Collaborate with a paid media agency to optimize and scale paid search (Google and Microsoft Ads) and plan paid social campaigns as appropriate.
Develop and execute email marketing strategies including promotional campaigns and lifecycle flows, with a focus on RFM segmentation.
Monitor digital reputation and reviews; source new reviews and maintain high ratings.
Analyze ecommerce KPIs (sessions, conversion rate, revenue, AOV, cart abandonment) and report findings to leadership.
Use analytics data from Google, BigCommerce, HubSpot, and other tools to identify trends and opportunities.
Build and maintain dashboards to track performance across all five sites.
Collaborate with internal and agency teams on landing pages, category pages, and campaign assets; coordinate with product and operations on launches and pricing; interface with customer service to identify friction points and improve the customer experience.
Qualifications
3–6 years of ecommerce experience for B2B (preferred) or DTC brands.
Proven track record of driving measurable revenue growth for large ecommerce product catalogs.
Hands-on experience with BigCommerce (required); familiarity with other ecommerce platforms is a plus.
Strong technical acumen across the ecommerce and digital marketing stack, including product feed management, marketing automation and personalization platforms, paid media platforms, analytics tools, and CRO tools.
Strong proficiency with data analysis, especially funnel measurement and conversion optimization.
Experience managing or closely collaborating on paid search, paid social, and SEO programs.
Experience in workplace safety, industrial supply, lean manufacturing, or adjacent B2B categories is preferred.
Experience mentoring junior ecommerce or digital marketing team members.
Understanding of technical SEO fundamentals.
Excellent project management skills with the ability to manage multiple sites and priorities.
Strong written communication skills for copywriting, briefs, and stakeholder updates.
About Creative Safety Supply Creative Safety Supply is at the forefront of the visual safety industry. For over 18 years, we have helped organizations create safer and more efficient workplaces with solutions ranging from custom labeling systems to floor marking, safety signs, and Lean/5S/6S solutions. Companies across the U.S. and internationally trust us for our deep product knowledge, responsive service, and innovative solutions that empower businesses to improve safety, compliance, and productivity.
Why Work at Creative Safety Supply Joining our team means becoming part of a fast-growing company that values collaboration, problem-solving, and continuous improvement. We encourage initiative, support career development, and reward contributions that make a real difference for our customers.
We Offer
Competitive base salary commensurate with experience
Generous PTO program
Performance-based bonus
Comprehensive health, dental, and vision benefits
401(k) with up to 4% company match
Collaborative on-site working environment with a fully stocked breakroom
Opportunity to make a direct, measurable impact on a multi-site ecommerce business
Physical Requirements and Working Conditions Ability to sit or stand in a stationary position for long periods; occasional movement around the office and ability to lift 10-15 lbs for short periods. Standard office environment with typical noise levels.
Disclosures Creative Safety Supply LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind. This policy applies to all employment practices. This Company participates in the E-Verify program through USCIS.
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What You’ll Do Growth-focused Ecommerce & Digital Marketing Manager responsible for owning and growing revenue across all five websites. This is a high-impact, cross-functional role at the intersection of digital and performance marketing, marketing operations, and lifecycle marketing. You will develop and execute strategies to increase traffic, improve conversion rates, and grow total ecommerce revenue across new and existing customer segments. This role collaborates with marketing, product, operations, and customer service.
Location: Beaverton, On-site
Shift/Hours: M-F; 7:00 am - 3:30 pm PST
Responsibilities
Own revenue targets across all five ecommerce websites and develop annual and quarterly growth plans.
Identify high-opportunity product categories, customer segments, and marketing channels to prioritize for growth.
Lead initiatives to increase average order value (AOV), repeat purchase rate, and customer lifetime value (LTV), including lifecycle marketing strategies and cross-channel programs.
Maintain and improve product listing quality and conversion in collaboration with the product listings team.
Develop A/B testing and CRO programs to improve key site metrics; work with the website developer and designer to implement tests.
Ensure product pages are optimized for SEO and conversion, including copy, imagery, pricing, and specifications.
Oversee promotions and seasonal campaigns to drive incremental revenue.
Collaborate with a paid media agency to optimize and scale paid search (Google and Microsoft Ads) and plan paid social campaigns as appropriate.
Develop and execute email marketing strategies including promotional campaigns and lifecycle flows, with a focus on RFM segmentation.
Monitor digital reputation and reviews; source new reviews and maintain high ratings.
Analyze ecommerce KPIs (sessions, conversion rate, revenue, AOV, cart abandonment) and report findings to leadership.
Use analytics data from Google, BigCommerce, HubSpot, and other tools to identify trends and opportunities.
Build and maintain dashboards to track performance across all five sites.
Collaborate with internal and agency teams on landing pages, category pages, and campaign assets; coordinate with product and operations on launches and pricing; interface with customer service to identify friction points and improve the customer experience.
Qualifications
3–6 years of ecommerce experience for B2B (preferred) or DTC brands.
Proven track record of driving measurable revenue growth for large ecommerce product catalogs.
Hands-on experience with BigCommerce (required); familiarity with other ecommerce platforms is a plus.
Strong technical acumen across the ecommerce and digital marketing stack, including product feed management, marketing automation and personalization platforms, paid media platforms, analytics tools, and CRO tools.
Strong proficiency with data analysis, especially funnel measurement and conversion optimization.
Experience managing or closely collaborating on paid search, paid social, and SEO programs.
Experience in workplace safety, industrial supply, lean manufacturing, or adjacent B2B categories is preferred.
Experience mentoring junior ecommerce or digital marketing team members.
Understanding of technical SEO fundamentals.
Excellent project management skills with the ability to manage multiple sites and priorities.
Strong written communication skills for copywriting, briefs, and stakeholder updates.
About Creative Safety Supply Creative Safety Supply is at the forefront of the visual safety industry. For over 18 years, we have helped organizations create safer and more efficient workplaces with solutions ranging from custom labeling systems to floor marking, safety signs, and Lean/5S/6S solutions. Companies across the U.S. and internationally trust us for our deep product knowledge, responsive service, and innovative solutions that empower businesses to improve safety, compliance, and productivity.
Why Work at Creative Safety Supply Joining our team means becoming part of a fast-growing company that values collaboration, problem-solving, and continuous improvement. We encourage initiative, support career development, and reward contributions that make a real difference for our customers.
We Offer
Competitive base salary commensurate with experience
Generous PTO program
Performance-based bonus
Comprehensive health, dental, and vision benefits
401(k) with up to 4% company match
Collaborative on-site working environment with a fully stocked breakroom
Opportunity to make a direct, measurable impact on a multi-site ecommerce business
Physical Requirements and Working Conditions Ability to sit or stand in a stationary position for long periods; occasional movement around the office and ability to lift 10-15 lbs for short periods. Standard office environment with typical noise levels.
Disclosures Creative Safety Supply LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind. This policy applies to all employment practices. This Company participates in the E-Verify program through USCIS.
#J-18808-Ljbffr