Senior Director, Field Leadership
TOCA Football, Dallas, TX, United States
About TOCA Soccer
At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way.
Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What Makes a TOCA Teammate?
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Job Highlights Job Title:
Senior Director, Field Leadership
Reports To:
Sr. Vice President, TOCA Soccer
Location:
Remote – Dallas, TX
Hours Required:
Full-Time, Exempt
Travel:
Up to 75%
About The Role We are seeking a Senior Director, Field Leadership to lead performance, execution, and leadership development across all TOCA Centers. This role builds and leads a high‑performing field organization, ensuring every center delivers strong financial results, exceptional guest experiences, and consistent operational execution. Acting as the critical link between corporate strategy and field operations, this leader ensures initiatives across growth, revenue, and operations are successfully implemented at scale. This role is ideal for a proven multi‑unit leader who thrives on developing teams, driving accountability, and scaling consistent execution across a growing national footprint.
Your Game Plan Field Leadership & Team Development (35%)
Lead and develop District Managers responsible for multiple TOCA Centers
Provide coaching, performance management, and ongoing development for field leaders and center managers
Build strong leadership pipelines for current and future center leadership roles
Establish and reinforce a culture of accountability, high performance, and team engagement
Center Performance Management (30%)
Own performance across all TOCA Centers, including revenue, conversion, operational compliance, and guest experience
Conduct regular performance reviews with District Managers and center leadership teams
Identify underperforming locations and implement targeted improvement strategies
Ensure centers consistently meet expectations for financial performance and guest satisfaction
Operational Execution (20%)
Ensure all locations consistently execute company operational standards and playbooks
Partner cross-functionally to maintain facility standards, staffing models, and operational compliance
Support new center openings by ensuring operational readiness, leadership alignment, and strong execution
Sales & Guest Experience Execution (15%)
Ensure TOCA Center teams consistently execute sales processes and guest experience standards
Monitor first visit conversion performance across locations and drive improvement
Ensure consistent service standards and hospitality across all centers
Communication & Alignment
Serve as the primary communication link between corporate leadership and TOCA Center teams
Ensure company initiatives are clearly communicated and effectively executed at the field level
Provide ongoing feedback from the field to corporate leadership regarding performance, challenges, and opportunities
Leadership Collaboration
Partner with cross-functional leaders across growth, revenue, and operations to support execution of company initiatives
Ensure alignment between corporate strategy and field execution across all TOCA Centers
Qualifications & Experience
10+ years of leadership experience managing multi‑location consumer businesses
Experience leading regional or district operations in sports, fitness, hospitality, or retail environments
Proven ability to lead and develop high‑performing managers and multi‑level teams
Experience driving operational performance and financial outcomes across multiple locations
Strong leadership, communication, and cross‑functional alignment skills
Ability to balance operational discipline with a dynamic, team‑oriented culture
TOCA Football is an equal opportunity employer. We celebrate diversity throughout our organization. Please note, while we aim to provide a comprehensive job description, responsibilities may evolve as the organization continues to grow and business needs change.
#J-18808-Ljbffr
Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What Makes a TOCA Teammate?
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Job Highlights Job Title:
Senior Director, Field Leadership
Reports To:
Sr. Vice President, TOCA Soccer
Location:
Remote – Dallas, TX
Hours Required:
Full-Time, Exempt
Travel:
Up to 75%
About The Role We are seeking a Senior Director, Field Leadership to lead performance, execution, and leadership development across all TOCA Centers. This role builds and leads a high‑performing field organization, ensuring every center delivers strong financial results, exceptional guest experiences, and consistent operational execution. Acting as the critical link between corporate strategy and field operations, this leader ensures initiatives across growth, revenue, and operations are successfully implemented at scale. This role is ideal for a proven multi‑unit leader who thrives on developing teams, driving accountability, and scaling consistent execution across a growing national footprint.
Your Game Plan Field Leadership & Team Development (35%)
Lead and develop District Managers responsible for multiple TOCA Centers
Provide coaching, performance management, and ongoing development for field leaders and center managers
Build strong leadership pipelines for current and future center leadership roles
Establish and reinforce a culture of accountability, high performance, and team engagement
Center Performance Management (30%)
Own performance across all TOCA Centers, including revenue, conversion, operational compliance, and guest experience
Conduct regular performance reviews with District Managers and center leadership teams
Identify underperforming locations and implement targeted improvement strategies
Ensure centers consistently meet expectations for financial performance and guest satisfaction
Operational Execution (20%)
Ensure all locations consistently execute company operational standards and playbooks
Partner cross-functionally to maintain facility standards, staffing models, and operational compliance
Support new center openings by ensuring operational readiness, leadership alignment, and strong execution
Sales & Guest Experience Execution (15%)
Ensure TOCA Center teams consistently execute sales processes and guest experience standards
Monitor first visit conversion performance across locations and drive improvement
Ensure consistent service standards and hospitality across all centers
Communication & Alignment
Serve as the primary communication link between corporate leadership and TOCA Center teams
Ensure company initiatives are clearly communicated and effectively executed at the field level
Provide ongoing feedback from the field to corporate leadership regarding performance, challenges, and opportunities
Leadership Collaboration
Partner with cross-functional leaders across growth, revenue, and operations to support execution of company initiatives
Ensure alignment between corporate strategy and field execution across all TOCA Centers
Qualifications & Experience
10+ years of leadership experience managing multi‑location consumer businesses
Experience leading regional or district operations in sports, fitness, hospitality, or retail environments
Proven ability to lead and develop high‑performing managers and multi‑level teams
Experience driving operational performance and financial outcomes across multiple locations
Strong leadership, communication, and cross‑functional alignment skills
Ability to balance operational discipline with a dynamic, team‑oriented culture
TOCA Football is an equal opportunity employer. We celebrate diversity throughout our organization. Please note, while we aim to provide a comprehensive job description, responsibilities may evolve as the organization continues to grow and business needs change.
#J-18808-Ljbffr