Relationship Manager
U.S. Bank, Denver, CO, United States
Overview
At U.S. Bank, we’re on a journey to do our best. This Relationship Manager position will cover the Mountain West territory and support market growth for our public finance and municipal bond business. In partnership with Business Development Officers, the RM supports new issuance activity and ensures the ongoing health, execution, and value of each relationship. Through proactive client engagement, disciplined lifecycle management, and close coordination with internal partners, the RM helps drive retention, identify expansion opportunities, and ensure a seamless experience across the life of every transaction.
Responsibilities
Develop and maintain relationships with Corporate Trust clients, focusing on managing the value of these relationships to the organization.
Review and accept new client relationships based on business line account acceptance policies and procedures.
Provide quality service based on client needs, wants, and expectations; align actions accordingly; respond sensitively and promptly to internal and external clients.
Offer distinctive, predictable levels of service and resolve problems quickly and effectively.
Collaborate with new business development staff as a partner when supporting new business conversations with existing or prospective clients.
Identify business risks and operational challenges; mitigate risk and enhance operating systems and processes.
Coordinate development and implementation of operational changes within the unit.
May be responsible for meeting revenue, new business, and expense goals; may manage and train staff as needed to meet objectives.
Location & Hours This role requires working from a U.S. Bank location three (3) or more days per week.
Basic Qualifications
Bachelor’s degree, or equivalent work experience
Typically eight or more years of relevant experience
Preferred Skills / Experience
Thorough knowledge of corporate trust and investment instruments
Thorough knowledge of account management, trust operations, project management, and legal regulations
Thorough knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
Ability to develop new business
Effective management skills including planning, budgeting, and people management
Ability to resolve complex problems with minimal guidance
Ability to communicate quickly with clients to resolve issues and disputes
Effective interpersonal, verbal, and written communication skills
Disclosures & Accommodations If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits Our benefits and total rewards are designed to support health, financial security, and peace of mind. They include:
Healthcare (medical, dental, vision)
Life insurance and disability (short-term and long-term)
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation and holidays
Adoption assistance
Sick and Safe Leave accruals
Additional Information U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories; learn more about the E-Verify program.
Posting may be closed earlier due to high volume of applicants.
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At U.S. Bank, we’re on a journey to do our best. This Relationship Manager position will cover the Mountain West territory and support market growth for our public finance and municipal bond business. In partnership with Business Development Officers, the RM supports new issuance activity and ensures the ongoing health, execution, and value of each relationship. Through proactive client engagement, disciplined lifecycle management, and close coordination with internal partners, the RM helps drive retention, identify expansion opportunities, and ensure a seamless experience across the life of every transaction.
Responsibilities
Develop and maintain relationships with Corporate Trust clients, focusing on managing the value of these relationships to the organization.
Review and accept new client relationships based on business line account acceptance policies and procedures.
Provide quality service based on client needs, wants, and expectations; align actions accordingly; respond sensitively and promptly to internal and external clients.
Offer distinctive, predictable levels of service and resolve problems quickly and effectively.
Collaborate with new business development staff as a partner when supporting new business conversations with existing or prospective clients.
Identify business risks and operational challenges; mitigate risk and enhance operating systems and processes.
Coordinate development and implementation of operational changes within the unit.
May be responsible for meeting revenue, new business, and expense goals; may manage and train staff as needed to meet objectives.
Location & Hours This role requires working from a U.S. Bank location three (3) or more days per week.
Basic Qualifications
Bachelor’s degree, or equivalent work experience
Typically eight or more years of relevant experience
Preferred Skills / Experience
Thorough knowledge of corporate trust and investment instruments
Thorough knowledge of account management, trust operations, project management, and legal regulations
Thorough knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
Ability to develop new business
Effective management skills including planning, budgeting, and people management
Ability to resolve complex problems with minimal guidance
Ability to communicate quickly with clients to resolve issues and disputes
Effective interpersonal, verbal, and written communication skills
Disclosures & Accommodations If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits Our benefits and total rewards are designed to support health, financial security, and peace of mind. They include:
Healthcare (medical, dental, vision)
Life insurance and disability (short-term and long-term)
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation and holidays
Adoption assistance
Sick and Safe Leave accruals
Additional Information U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories; learn more about the E-Verify program.
Posting may be closed earlier due to high volume of applicants.
#J-18808-Ljbffr