Remote ServiceNow Developer
Insight Global, New York, NY, United States
Job Description
Lead development of ServiceNow ITAM solutions across HAM, SAM, and SaaS
Design and build asset lifecycle workflows, reconciliation logic, and normalization rules
Develop and enhance ServiceNow integrations with external systems
Ensure CMDB and asset data accuracy, integrity, and compliance
Conduct unit, system, and integration testing
Troubleshoot ITAM and asset data issues
Build dashboards, reports, and performance analytics for asset visibility
Participate in architecture and design sessions
Gather and translate ITAM-related requirements into scalable solutions
Create and maintain technical documentation
Support and mentor junior developers on ITAM best practices
Deliver client-facing demos and technical walkthroughs (often in person)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
15+ years of overall software development experience
10-12+ years of hands-on ServiceNow development experience
Strong ServiceNow platform development skills (JavaScript, Glide API)
Extensive experience with CMDB design, normalization, and reconciliation
Comfortable presenting and delivering live demos to federal clients
Ability to lead the development effort (technical lead, not people management) - Prior experience supporting federal government clients
Experience conducting in-person demos or briefings in Washington, DC
Familiarity with Senate or legislative branch environments
Agile development experience
Experience with Discovery, integrations, and external asset data sources
DMV-area residency
Deep expertise in ServiceNow IT Asset Management (ITAM)
o HAM, SAM, and/or SaaS Asset Management
Lead development of ServiceNow ITAM solutions across HAM, SAM, and SaaS
Design and build asset lifecycle workflows, reconciliation logic, and normalization rules
Develop and enhance ServiceNow integrations with external systems
Ensure CMDB and asset data accuracy, integrity, and compliance
Conduct unit, system, and integration testing
Troubleshoot ITAM and asset data issues
Build dashboards, reports, and performance analytics for asset visibility
Participate in architecture and design sessions
Gather and translate ITAM-related requirements into scalable solutions
Create and maintain technical documentation
Support and mentor junior developers on ITAM best practices
Deliver client-facing demos and technical walkthroughs (often in person)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
15+ years of overall software development experience
10-12+ years of hands-on ServiceNow development experience
Strong ServiceNow platform development skills (JavaScript, Glide API)
Extensive experience with CMDB design, normalization, and reconciliation
Comfortable presenting and delivering live demos to federal clients
Ability to lead the development effort (technical lead, not people management) - Prior experience supporting federal government clients
Experience conducting in-person demos or briefings in Washington, DC
Familiarity with Senate or legislative branch environments
Agile development experience
Experience with Discovery, integrations, and external asset data sources
DMV-area residency
Deep expertise in ServiceNow IT Asset Management (ITAM)
o HAM, SAM, and/or SaaS Asset Management