Field Engineering Designer I (Hybrid Schedule)
Eversource Energy, Waterford, CT, United States
Position Overview
Responsible for maintaining and building customer relationships, designing electrical service layouts, performing technical calculations, and coordinating installation and relocation of electrical services.
Responsibilities
Maintain and build customer relationships by ensuring customer requests are met in a timely fashion.
Design layouts for service additions and changes to the company electric system using approved standards and policies.
Performs technical calculations and prepares work orders as assigned.
Communicates internally and externally the company requirements for electric service installation.
Design, negotiate, and coordinate the installation of residential, commercial, and industrial services including the preparation of cost estimates, work orders, and written service agreements.
Prepares easement documents and private property permits as required for services and extensions on private property.
Design, negotiate and coordinate the relocation of overhead and underground facilities, including the preparation of work orders and cost estimates.
Recommend designs and coordinate installation of residential streetlights; prepare work orders for the installation of security lighting and unmetered services for customers; prepare residential or commercial contracts as assigned.
Perform analysis/assistance in emergency restoration, facilitating restoration efforts and working beyond regular business hours as required.
Qualifications An Associate’s degree in Engineering, Engineering Technology, or related field, or a High School diploma or equivalent and one year of formal technical training, is required.
Four to Six (4‑6) years of related electrical distribution experience are required.
Technical Skills: sound knowledge of electrical distribution systems and construction standards and techniques.
Internal Contacts: Various departments, Customer Service, Transportation, Stores, IT, Telecommunications personnel, Real Estate, Analysts, Planners, Managers, Supervisors, Engineers, Circuit Owners, Zone Managers, and clerical/secretarial support.
External Contacts: Customers, contractors, municipal and state contacts, business and utility representatives.
Challenges: Meet internal & external customer expectations and improve overall service performance and efficiency; be cost conscious; reduce rework.
Freedom to Act: Determines detail design, applicable fees, easement requirements, permitting requirements, and locations for service requests; uses independent judgment and discretion in applying appropriate standards and policies.
Safety Awareness: continually demonstrates that safety is required for successful completion of all work assignments.
Negotiation: explores alternatives and positions to reach outcomes that gain all parties’ support and acceptance.
Teamwork: active participation and facilitation of team effectiveness; consideration for others’ feelings and needs.
Judgment (Problem Solution): commits to actions after developing alternative courses based on logical assumptions and factual information.
Customer Service Orientation: listens to and understands both internal and external customers; anticipates needs; prioritizes customer satisfaction.
Benefits and Salary Salary starts at Step 1 ($35.95/hourly) and progresses in accordance with the union contract. Check the career site for an overview of benefits.
Emergency Response Responding to emergency situations to meet customer needs is part of every employee’s role. Employees may be called to assist during an emergency outside of normal responsibilities, hours and location.
EEO Statement Eversource Energy is an Equal Opportunity and Affluent Action Employer. All qualified applicants will receive consideration without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
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Responsibilities
Maintain and build customer relationships by ensuring customer requests are met in a timely fashion.
Design layouts for service additions and changes to the company electric system using approved standards and policies.
Performs technical calculations and prepares work orders as assigned.
Communicates internally and externally the company requirements for electric service installation.
Design, negotiate, and coordinate the installation of residential, commercial, and industrial services including the preparation of cost estimates, work orders, and written service agreements.
Prepares easement documents and private property permits as required for services and extensions on private property.
Design, negotiate and coordinate the relocation of overhead and underground facilities, including the preparation of work orders and cost estimates.
Recommend designs and coordinate installation of residential streetlights; prepare work orders for the installation of security lighting and unmetered services for customers; prepare residential or commercial contracts as assigned.
Perform analysis/assistance in emergency restoration, facilitating restoration efforts and working beyond regular business hours as required.
Qualifications An Associate’s degree in Engineering, Engineering Technology, or related field, or a High School diploma or equivalent and one year of formal technical training, is required.
Four to Six (4‑6) years of related electrical distribution experience are required.
Technical Skills: sound knowledge of electrical distribution systems and construction standards and techniques.
Internal Contacts: Various departments, Customer Service, Transportation, Stores, IT, Telecommunications personnel, Real Estate, Analysts, Planners, Managers, Supervisors, Engineers, Circuit Owners, Zone Managers, and clerical/secretarial support.
External Contacts: Customers, contractors, municipal and state contacts, business and utility representatives.
Challenges: Meet internal & external customer expectations and improve overall service performance and efficiency; be cost conscious; reduce rework.
Freedom to Act: Determines detail design, applicable fees, easement requirements, permitting requirements, and locations for service requests; uses independent judgment and discretion in applying appropriate standards and policies.
Safety Awareness: continually demonstrates that safety is required for successful completion of all work assignments.
Negotiation: explores alternatives and positions to reach outcomes that gain all parties’ support and acceptance.
Teamwork: active participation and facilitation of team effectiveness; consideration for others’ feelings and needs.
Judgment (Problem Solution): commits to actions after developing alternative courses based on logical assumptions and factual information.
Customer Service Orientation: listens to and understands both internal and external customers; anticipates needs; prioritizes customer satisfaction.
Benefits and Salary Salary starts at Step 1 ($35.95/hourly) and progresses in accordance with the union contract. Check the career site for an overview of benefits.
Emergency Response Responding to emergency situations to meet customer needs is part of every employee’s role. Employees may be called to assist during an emergency outside of normal responsibilities, hours and location.
EEO Statement Eversource Energy is an Equal Opportunity and Affluent Action Employer. All qualified applicants will receive consideration without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
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