Loan Processor
East West Bank, El Monte, CA, United States
East West Bank is currently seeking a Mortgage Sr. Loan Processor.
Responsibilities
Processes loan applications for portfolio and Fannie Mae mortgage loans (e.g., opening escrow, ordering title reports, requesting information needed in order to complete loans)
Uses knowledge of title conditions to work with Mortgage Loan Officers, escrow/title, and customers to resolve pending conditions and stipulations
Obtains and reviews documents for compliance with loan conditions (i.e., coordinates with buyers, sellers, title companies, escrow agents, and real estate agents to obtain additional documentation, complete loan submissions and perform closings)
Maintains system accuracy, issues proper disclosures as required by federal regulatory compliance and reviews rate lock and loan point for accuracy
Performs other duties as assigned
Qualifications
Minimum 3+ years of Experience in mortgage loan processing
At least 3+ years of computer experience, preferable with Encompass automated origination system
Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive customer experience
Excellent organizational skills (ability to prioritize) preferred
Excellent written and verbal communication skills preferred
Solid analytical and problem‑solving skills preferred
Professional working proficiency in Spanish is a plus.
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation The base pay range for this position is USD $20.00/Hr. - USD $31.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
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Responsibilities
Processes loan applications for portfolio and Fannie Mae mortgage loans (e.g., opening escrow, ordering title reports, requesting information needed in order to complete loans)
Uses knowledge of title conditions to work with Mortgage Loan Officers, escrow/title, and customers to resolve pending conditions and stipulations
Obtains and reviews documents for compliance with loan conditions (i.e., coordinates with buyers, sellers, title companies, escrow agents, and real estate agents to obtain additional documentation, complete loan submissions and perform closings)
Maintains system accuracy, issues proper disclosures as required by federal regulatory compliance and reviews rate lock and loan point for accuracy
Performs other duties as assigned
Qualifications
Minimum 3+ years of Experience in mortgage loan processing
At least 3+ years of computer experience, preferable with Encompass automated origination system
Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive customer experience
Excellent organizational skills (ability to prioritize) preferred
Excellent written and verbal communication skills preferred
Solid analytical and problem‑solving skills preferred
Professional working proficiency in Spanish is a plus.
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation The base pay range for this position is USD $20.00/Hr. - USD $31.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
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