Mediabistro logo
job logo

Auto Damage Claims Adjuster - Mt Laurel, NJ

VetJobs, Mount Laurel, NJ, United States


Job Description As an auto damage claims adjuster, you will serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This field position covers Mt. Laurel, New Jersey and surrounding cities. You may be required to travel outside your assigned geographical area and to report to an office occasionally.

Responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.

Negotiate repair process with body shops.

Document claim information and make decisions consistent with claims standards and local laws.

Evaluate and handle claim payments and resolution of claims without payments.

Review and determine validity of any supplement requests.

Qualifications

Either 4+ years of relevant work experience with at least one year of appraisal/estimates or insurance experience; or an associate’s degree with 3+ years of relevant experience and at least one year of appraisal/estimates or insurance experience; or a bachelor’s degree with at least one year of appraisal/estimates or insurance experience.

Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies.

Preferred Skills

Body shop and/or insurance estimating experience.

Compensation $73,400 - $89,900 per year, depending on experience. Gainshare annual cash incentive payment up to 16% of eligible earnings based on company performance.

Benefits

401(k) with dollar‑for‑dollar company match up to 6%.

Medical, dental & vision, including free preventative care.

Wellness & mental health programs.

Health care flexible spending accounts, health savings accounts, & life insurance.

Paid time off, including volunteer time off.

Paid & unpaid sick leave where applicable, plus short & long‑term disability.

Parental & family leave; military leave & pay.

Diverse, inclusive & welcoming culture with Employee Resource Groups.

Career development & tuition assistance.

Physical Requirements

Work in field, office, body shop, network shop, or service center environments.

Ability to lift, bend, stretch, walk, crouch, twist or lay on floor as required.

Exposure to fumes, dust, and odors from chemicals/solvents typically found in body shops.

Must be able to move and/or lift 20 lbs.

Frequent driving required.

Capability to climb, balance, stoop, crouch and crawl as necessary.

Location Mt. Laurel, New Jersey

#J-18808-Ljbffr